Sr. OCM Lead - U.S. Citizenship Required

About the role

The Senior Organizational Change Management (OCM) Lead will support an SAP S/4HANA financial management system implementation for a large government contract. The role involves leading change management activities across multiple federal agencies, working with clients to assess their change needs, and developing and implementing change management strategies and plans.

Responsibilities

• Lead and manage organizational change management activities in support of a large-scale SAP S/4HANA financial management system implementation for a federal government client.
• Serve as the Senior OCM practitioner, acting as deputy to the OCM Director and representing the OCM team in client and stakeholder meetings.
• Aid in the development and execution of change management strategies to support successful user adoption.
• Lead and conduct Change Impact Analyses across multiple functional design teams.
• Conduct hands-on assessments to identify organizational risks and opportunities.
• Lead leadership alignment and executive sponsorship activities, including developing sponsor engagement plans and executive-level briefing materials.
• Build, activate, and sustain a change agent network.
• Lead the design and administration of ADKAR-based change readiness assessments, pulse surveys, and the change scorecard.
• Identify, monitor, and manage stakeholder resistance throughout the project lifecycle, developing targeted resistance mitigation strategies.
• Collaborate with functional design teams in agile design and build workshops to capture process change impacts.
• Measure and report on the success of change activities by developing key performance indicators (KPIs).
• Provide support to clients throughout the change process.
• Partner with team members, key stakeholders, and business leaders to assess, understand, evaluate, and document key dependencies.
• Mentor and coach peer-level or mid-level change management consultants.

Requirements

• To be successful in this role, candidates must have U.S. citizenship and successfully complete a CGI background check.
• Minimum of 8 years of experience in change management or a related field.
• Minimum of 3 years of experience in federal government ERP or financial management system implementation(s).
• Strong experience and knowledge of change management principles, methodologies, and tools.
• Experience developing and executing change management strategies and plans to support successful user adoption.
• Demonstrated experience leading Change Impact Analyses across multiple functional areas.
• Strong understanding of organizational design concepts and the ability to identify organizational impacts of system and process changes.
• Strong written and verbal communication skills, including the ability to develop executive-level briefing materials and OCM deliverables.
• Experience designing and administering change readiness assessments.
• Experience working with clients and internal teams, following an agile methodology, to understand business requirements and assess change impacts.
• Ability to identify anticipated points of resistance and lead the team in developing specific plans to mitigate or address concerns.
• Experience building and activating change agent networks in a federal government environment.
• Proficiency in Microsoft Office Suite, SharePoint, and Jira or equivalent agile project management tools.

Qualifications

• Bachelor’s degree in business administration, human resources, or a related field.
• U.S. Citizenship and successful completion of a CGI background check.
• Ability to obtain and maintain a DHS EOD/Public Trust clearance.