Sr. Network Operations Specialist

About the role

Responsible for the design, management, optimization and high-level support of the electronic data network. This position will also be responsible for acting as a technical consultant to internal staff and outside vendors in order to plan and install network and related equipment and cabling systems to satisfy business needs.

Responsibilities

• Install and administer network infrastructure in coordination with IT personnel or outside vendors.
• Monitor and maintain network performance and capacity after modifications and updates.
• Monitor and analyze log data.
• Investigate, resolve, and analyze problems with performance and response time for network infrastructure.
• Investigate, resolve, and analyze network outages and prepare analysis and remediation plans.
• Provide solutions that will accommodate emerging technologies and future capacity needs.
• Determine future capacity requirements and prepare budgetary documentation for future requests.
• Participate in needs-analysis and requirements definitions with other City personnel to determine project scope.
• Assess user needs in order to perform necessary upgrades to hardware and software.
• Consult with service providers on leased line and wide area communications projects.
• Maintain network security through securing the network infrastructure from physical and electronic threats.
• Maintain appropriate vendor certifications.
• Provide training to lower-level staff.

Minimum Qualifications

• Four-year college degree, formal technical training or a combination of college and training.
• Cisco CCNA Certification (current)
• Five years related experience in a Microsoft Windows environment with 5 or more physical locations, 1,000 or more users and 150 or more servers
• Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

• Four-year college degree in Business, Information Technology, Computer Science or related field of study
• Cisco CCNP Certification and / or Cisco CCIE Storage Networking Certification
• Microsoft Certified Systems Engineer (MCSE) and / or Microsoft Certified Systems Administrator (MCSA)
• More than five years of experience installing, managing and optimizing LAN and WAN networks in a Microsoft Windows environment with five or more physical locations, 1,000 or more users and 150 or more servers.

Skills

• 5-8 years in providing technical operation support and service delivery in Data Network
• 2 years’ experience as a Tier3 network engineer