Sr. Network Operation Engineer

About the role

We are seeking a skilled NetOps Network Operations Engineer to manage and optimize network operations with a strong focus on firewalls, WAN, and SD-WAN technologies. You will ensure high availability, performance, and security of the network infrastructure through proactive monitoring, incident response, policy management, and continuous improvement in a dynamic environment.

Responsibilities

• Monitor, operate, and troubleshoot network infrastructure with emphasis on firewalls, WAN links, and SD-WAN overlays to maintain high availability and performance
• Manage firewall policies, rulesets, configurations, and change control (multi-vendor environments preferred)
• Administer, optimize, and support SD-WAN solutions including path selection, traffic engineering, QoS, and branch connectivity
• Handle WAN operations: circuit management, routing, VPN, performance monitoring, and vendor coordination
• Respond to and resolve network incidents, perform root cause analysis, and drive permanent fixes
• Execute change management, maintenance windows, and capacity/performance tuning
• Maintain documentation, runbooks, and network diagrams; support automation and monitoring tool improvements
• Collaborate with security, infrastructure, and application teams; participate in on-call rotation

Requirements

• Bachelor’s degree in related field or equivalent experience
• 4+ years in network operations/engineering roles
• Hands-on experience with next-generation firewalls (e.g., Palo Alto, Fortinet, Cisco) – policy management and troubleshooting
• Strong knowledge of WAN technologies and proven SD-WAN experience (e.g., VMware VeloCloud, Cisco Viptela/Meraki, Fortinet, Palo Alto Prisma, or equivalent)
• Solid understanding of routing (BGP, OSPF), switching, VPN, QoS, and network monitoring tools
• Excellent troubleshooting, documentation, and communication skills
• Certifications: CCNP, PCNSE, FCP, SD-WAN vendor certs, or equivalent
• Experience with network automation (Python, Ansible) and tools like SolarWinds, ThousandEyes, or similar
• Exposure to cloud networking, SASE, or hybrid environments
• Prior NetOps experience in enterprise or multi-site environments

Benefits

• Medical plans with $0 payroll deduction
• Family-building, fertility, adoption, and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both with options for $0 paycheck contribution
• Company-paid Health Savings Account (HSA) contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company-paid Basic Life, AD&D, short-term, and long-term disability insurance (90-day waiting period)
• Employee Assistance Program
• Sick and vacation time (flex time for salaried positions, accrued hours for hourly positions), and paid holidays
• Back-up childcare and parenting support resources
• Voluntary benefits including critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight loss and tobacco cessation programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Pay

Expected compensation: $168,000 - $300,000/annual salary + cash and stock awards + benefits. Pay offered may vary depending on market location, job-related knowledge, skills, and experience.