Jobs · Management · New York

Sr. Mortgage Loan Funder

East West Bank · New York, NY · 3 wk ago
Management$34/hrFull-time

Overview

Sr. Mortgage Loan Funder plays a critical role in supporting Mortgage Loan Originators (MLOs), particularly those in Private Banking MLO roles, by identifying solutions to complex loan scenarios and resolving issues that hinder loan progression.

Responsibilities

  • Serve as a dedicated escalation and resolution point for MLOs facing challenges in structuring or progressing mortgage loans.
  • Partner closely with Private Banking MLOs and seasoned originators to address high-touch or complex client needs.
  • Troubleshoot issues related to loan eligibility, documentation, system errors, investor overlays, and guideline exceptions.
  • Collaborate with underwriting, processing, closing and mortgage compliance teams to streamline workflows and remove bottlenecks.
  • Develop and maintain a strong understanding of mortgage products, investor guidelines, and internal policies.
  • Provide guidance on structuring unique or non-standard loan requests for high-net-worth clients.
  • Monitor trends in issues or roadblocks to recommend systemic improvements or policy updates.
  • Train and mentor newer MLOs on navigating internal processes and systems.
  • Participate in new product rollouts, system enhancements, and process improvement initiatives as a liaison for the MLO voice.

Qualifications

  • 5+ years of experience in residential mortgage lending, with deep knowledge of origination, and loan guidelines.
  • Strong understanding of agency, non-agency, and jumbo loan products.
  • Proven ability to solve problems creatively in a regulated environment.
  • Experience supporting Private Banking or high-net-worth clients is strongly preferred.
  • Exceptional communication and relationship-building skills.
  • Ability to navigate internal systems and coordinate across departments.
  • PREFERRED: Experience in a support role for mortgage sales or operation teams.
  • Knowledge of investor-specific guidelines and exception handling.
  • Familiarity with Encompass loan origination systems.

Compensation

The base pay range for this position is USD $34.00/Hr. - USD $44.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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