Sr. Mortgage Loan Funder
East West Bank · New York, NY · 3 wk ago
Management$34/hrFull-time
Overview
Sr. Mortgage Loan Funder plays a critical role in supporting Mortgage Loan Originators (MLOs), particularly those in Private Banking MLO roles, by identifying solutions to complex loan scenarios and resolving issues that hinder loan progression.
Responsibilities
- Serve as a dedicated escalation and resolution point for MLOs facing challenges in structuring or progressing mortgage loans.
- Partner closely with Private Banking MLOs and seasoned originators to address high-touch or complex client needs.
- Troubleshoot issues related to loan eligibility, documentation, system errors, investor overlays, and guideline exceptions.
- Collaborate with underwriting, processing, closing and mortgage compliance teams to streamline workflows and remove bottlenecks.
- Develop and maintain a strong understanding of mortgage products, investor guidelines, and internal policies.
- Provide guidance on structuring unique or non-standard loan requests for high-net-worth clients.
- Monitor trends in issues or roadblocks to recommend systemic improvements or policy updates.
- Train and mentor newer MLOs on navigating internal processes and systems.
- Participate in new product rollouts, system enhancements, and process improvement initiatives as a liaison for the MLO voice.
Qualifications
- 5+ years of experience in residential mortgage lending, with deep knowledge of origination, and loan guidelines.
- Strong understanding of agency, non-agency, and jumbo loan products.
- Proven ability to solve problems creatively in a regulated environment.
- Experience supporting Private Banking or high-net-worth clients is strongly preferred.
- Exceptional communication and relationship-building skills.
- Ability to navigate internal systems and coordinate across departments.
- PREFERRED: Experience in a support role for mortgage sales or operation teams.
- Knowledge of investor-specific guidelines and exception handling.
- Familiarity with Encompass loan origination systems.
Compensation
The base pay range for this position is USD $34.00/Hr. - USD $44.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.