Sr Mining Application Engineer

About the role

The Senior Mining Application Engineer provides mining application expertise to Product Management, Engineering, Service, regional teams, distributors, and customers. This role supports field studies, validation testing, equipment sales, machine optimization, and continuous improvement through production and cost analysis, machine data analytics, Total Cost of Ownership models, and customer-facing technical support. The position also provides feedback on the Surface Mining product line based on machine performance, field observations, and Voice of the Customer insights.

Responsibilities

• Support product managers with application and mining engineering expertise, including production and cost analysis, technical questions, and market studies.
• Assist regional teams, distributors, and factory teams with equipment proposals, sales presentations, machine configuration, fleet sizing, Total Cost of Ownership models, targeted marketing materials, and technical questions related to machine application.
• Plan and conduct customer-site application studies, production and cost studies, site audits, and validation testing; present findings and recommendations to customers and internal stakeholders.
• Analyze and benchmark machine and fleet data using the Smart Solutions Big Data platform and other sources to support validation testing, application studies, optimization, and continuous improvement projects.
• Partner with the Analytics team to improve system functionality and develop future requirements.
• Collaborate with Engineering to plan, support, or execute validation testing of new machines, configurations, and technology, and provide customer and field input during design reviews.
• Support continuous improvement activities and major customer studies, including developing and documenting new analysis techniques such as drone video with data overlays.
• Capture and communicate Voice of the Customer feedback, machine performance, and field issues to inform product design and the direction of the Surface Mining product line.
• Maintain and enhance production and cost estimation tools and databases containing machine productivity, reliability, and cost information.
• Provide input to Marketing Communications and review animations and videos for accuracy related to mining operations.
• Deliver mining application training, including Mining 101.
• Represent the company at industry conferences and job fairs; write and present papers related to machine application and optimization; support intern recruitment and initial screening and interviews for Application Engineer candidates.
• Mentor and coach other application engineers, support their career development, and encourage collaboration across product teams.

Requirements

• Mining engineering background with 4–8 years of experience in surface mining applications.
• Knowledge of electric drive trucks, drills, wheel loaders, shovels, and the overall operation of haulage systems.
• Experience with capital equipment justifications, Total Cost of Ownership models, and annual mining operating budgets.
• Strong presentation and problem-solving skills, with the ability to guide non-expert functions in developing products for specific mining applications.
• Ability to access, compile, and analyze machine data and translate findings into actionable information.
• Ability to design, plan, and execute machine tests and application studies.