Sr Mgr, Outpt Rehab Op

About the role

Primary Location: Sports Med and Rehab 305 Memorial Medical Parkway, Daytona Beach

Schedule: Full time Shift: Day

Address: 301 MEMORIAL MEDICAL PKWY, DAYTONA BEACH, FL 32117

Responsibilities

• Implements customer service initiatives to enhance patient, physician, and employee experiences.
• Promotes positive behaviors that improve interactions with patients, families, visitors, physicians, vendors, and staff.
• Responds to customer needs to ensure effective care and service delivery.
• Contributes to hospital, department, and community initiatives, including special programs like network integrity pathways and residencies.
• Ensures compliance with local, state, and federal regulations, as well as accrediting bodies' standards, including Joint Commission, CMS, AHCA, OSHA, DNV, and discipline-specific practice acts.
• Prepares and supervises support staff activities, including revenue cycle management and supply ordering.
• Supports directors in developing budgets and capital equipment requests.
• Maintains budget performance and formulates action plans for volume, revenue, expenses, and labor variances.
• Participates in strategic planning committees to align with organizational goals.
• Promotes a collaborative and supportive environment by serving as a mentor and positive role model for clinical staff and students, fostering professional growth, teamwork, and clinical excellence through evidence-based practice.
• Engages in autonomous and collaborative participation in research, journal club/reviews, and clinical practice education within a peer group.
• Supports consumer marketing and public awareness through participation in community events, educational lectures/speaking, and/or other extension of clinical expertise to the community.
• Establishes procedures and delegates authority to Center Manager and staff to direct the Rehab service line.
• Communicates service line status to the Director and keeps them updated with critical information.

Requirements

• Bachelor's degree in health care or business-related field [Required]
• 1+ years of healthcare leadership experience [Required]
• 5+ years of healthcare experience [Required]

Qualifications

• Basic Life Support - CPR Cert (BLS) [Required]
• Occupational Therapist (OT) [Preferred]
• Speech Language Pathologist (SLP) [Preferred]
• Physical Therapist (PT) [Preferred]

Skills

• Customer Service
• Leadership
• Compliance
• Strategic Planning
• Collaboration
• Research
• Marketing
• Financial Management
• Teamwork
• Education
• Communication

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403-B Retirement Plan
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Pay

$91,313.86 - $169,845.73

Background Screening Requirement

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.