Sr Mgr IT Portfolio Management (PMO)

About the role

The Senior Manager, IT Portfolio Management (PMO) is responsible for leading the IT organization's Project Management Office (PMO) and overseeing a portfolio of strategic technology initiatives that support business growth, operational excellence, and digital transformation.

Responsibilities

• Lead the enterprise PMO and oversee a portfolio of strategic business and technology initiatives.
• Mentor and develop a team of Program and Project Managers, fostering a culture of accountability, collaboration, and delivery excellence.
• Establish portfolio governance processes, standards, methodologies, and performance metrics.
• Drive portfolio prioritization and investment decisions in partnership with executive leadership and key stakeholders.
• Ensure alignment of technology investments with business strategy and organizational objectives.
• Facilitate portfolio reviews, steering committees, and executive governance forums.
• Provide end-to-end oversight of enterprise programs and projects, ensuring successful delivery within scope, schedule, budget, and quality expectations.
• Monitor project health, resource utilization, dependencies, risks, and issue resolution across the portfolio.
• Serve as an escalation point for critical project challenges and delivery risks.
• Ensure consistent project management practices are implemented across all initiatives.
• Ensure project compliance with internal controls, enterprise architecture standards, and regulatory requirements.
• Prioritize and manage intake for new and ongoing initiatives.
• Maintain PMO metrics and dashboards to track progress, benefits realization, risks, and dependencies.
• Continuously evaluate projects to ensure they are meeting PMO standards, adhering to budgets and meeting deadlines.
• Lead the intake process for project requests, works with sponsors, stakeholders, and IT managers to ensure business cases are properly documented, prioritized, and meet project standards and practices.
• Lead and oversee large-scale business and technology transformation initiatives, including:
• Variety of implementation projects.
• Business process automation initiatives.
• Digital transformation and process improvement programs.
• Manage and oversee the technology project portfolio budget.
• Develop capital and operating budget forecasts and monitor portfolio financial performance.
• Evaluate business cases, investment opportunities, project costs, and expected returns.
• Collaborate with IT and business leaders to align resource demand with organizational capacity.
• Assess current project management practices and implement scalable PMO processes, standards, and governance frameworks.
• Select and standardize portfolio and project management tools across the organization.
• Create consistent reporting, dashboarding, and project lifecycle management practices.
• Drive continuous improvement efforts to increase PMO effectiveness and portfolio visibility.
• Create a mature PMO operating model capable of supporting long-term strategic growth.
• Build strong relationships with executive leadership, business stakeholders, and technology teams.
• Lead vendor evaluations and management of strategic technology partners.
• Present portfolio performance, risks, recommendations, and investment strategies to senior leadership.

Requirements

• Bachelor's degree in Information Technology, Business Administration, Engineering, Computer Science, or a related field.
• 8+ years of experience in IT project management, program management, portfolio management, or PMO leadership roles.
• 5+ years of people leadership experience managing Project Managers or PMO teams.
• Experience leading an enterprise PMO and managing complex portfolios of concurrent projects and programs.
• Demonstrated success overseeing large-scale technology and business transformation initiatives.
• Experience managing multimillion-dollar project portfolios and budgets.
• Strong experience with executive-level governance, portfolio reporting, and strategic planning.
• Proven success managing vendors, negotiating contracts, and overseeing third-party delivery partners.

Preferred Qualifications

• PMP, PgMP, PfMP, PMI-ACP, or equivalent project management certification.
• MBA or Master's degree in a related field.
• Experience establishing PMO standards in organizations with evolving project management capabilities.
• Familiarity with Agile, Waterfall, and Hybrid delivery methodologies.
• Prosci or equivalent organizational change management certification.