PMO Portfolio Manager

UMB Governance within Enterprise Technology Services (ETS) is a diverse team of IT leaders, project managers, architects, software engineers, and analysts. The Governance Organization provides guidance and oversight for IT processes, projects, capacity, and risk management to ensure effective execution of strategies, policies, and controls. We are committed to maintaining peak performance of enterprise-level systems and fully supporting each other in achieving this goal.

About the role

As the PMO Portfolio Manager for the Digital & Payments Portfolio, you will lead a team of Project Managers responsible for executing strategic technology initiatives aligned with the organization's roadmap and business priorities. You will be accountable for overall portfolio health and delivery, ensuring initiatives are prioritized, staffed, governed, and executed while proactively managing dependencies, risks, financials, and competing priorities. This role serves as a key partner to leaders across Technology, Product, Operations, and the business, translating strategic priorities into executable roadmaps and ensuring alignment with desired business outcomes. You will also build a high-performing project management team through coaching, development, performance management, and consistent delivery practices.

This role is hybrid (Monday through Thursday on-site) for candidates in the Kansas City area and open to qualified remote candidates outside of Kansas City but within the U.S.

Responsibilities

• Lead and develop a team of Project Managers responsible for delivery of strategic initiatives across the technology portfolio.
• Provide coaching, feedback, development opportunities, and performance management to build a high-performing project management organization.
• Maintain accountability for overall portfolio execution against approved roadmaps, strategic priorities, timelines, budgets, and expected business outcomes.
• Partner with Product, Technology, Operations, Finance, Risk, and business leaders to translate strategic priorities and roadmaps into executable initiatives.
• Establish portfolio-level visibility into project health, risks, dependencies, resource constraints, financials, and delivery commitments.
• Proactively identify portfolio risks and delivery challenges, facilitate resolution, and escalate issues when appropriate.
• Balance priorities and capacity across the portfolio and recommend sequencing or resource changes when roadmap demands exceed available capacity.
• Establish and reinforce consistent project management, governance, planning, reporting, and delivery practices across the team.
• Facilitate portfolio reviews and executive-level discussions regarding progress, risks, decisions, tradeoffs, and emerging priorities.
• Build strong relationships across all levels of the organization and influence stakeholders without relying solely on formal authority.
• Partner with business and technology leaders to continuously evolve roadmap planning, portfolio governance, and delivery practices.
• Ensure initiatives adhere to applicable governance, risk, regulatory, quality, and project-management standards.

Requirements

• Bachelor’s Degree.
• 15 years of experience in information technology portfolio, program, and/or project management, including at least 3 years in managing staff in project management and/or technical roles.
• Demonstrated people-leadership experience managing and developing Project Managers or Program Managers.
• Experience leading a complex technology portfolio with accountability for multiple concurrent initiatives, dependencies, resources, budgets, risks, and delivery commitments.
• Significant banking or financial services industry experience.
• Demonstrated domain knowledge within payments and digital banking, digital products, or digital customer experiences.
• Strong knowledge of project, program, and portfolio management methodologies, including Waterfall, Agile, and hybrid delivery models.
• Successfully coached project managers, established clear expectations, addressed performance issues, and developed future leaders.
• Experience partnering with Product and Technology leadership to translate roadmaps and strategic priorities into executable portfolios.
• Strong executive communication and presentation skills, including the ability to clearly communicate portfolio health, risks, dependencies, decisions, and tradeoffs.
• Demonstrated ability to influence and build credibility with stakeholders ranging from delivery teams through executive leadership.
• Strong financial and resource-management skills, including portfolio budgeting, forecasting, capacity planning, and prioritization.
• Effectively operated in a complex environment with competing priorities, ambiguity, and organizational dependencies.
• Strong understanding of banking technology and the relationship between business capabilities, customer experiences, technology platforms, operations, risk, and regulatory requirements.
• Legal authority to work in the United States (work visa sponsorship not available for this position).

Pay

Compensation Range: $141,354 - $207,900. The posted range represents UMB’s good faith and reasonable estimate based on its budget and expectations for the starting pay for this role, though actual compensation may vary by geographic location, experience level, and other job-related factors.

Benefits

• Paid Time Off.
• 401(k) matching program.
• Annual incentive pay.
• Paid holidays.
• Comprehensive company-sponsored benefit plan including medical, dental, vision, and other insurance coverage.
• Health savings, flexible spending, and dependent care accounts.
• Adoption assistance.
• Employee assistance program.
• Fitness reimbursement.
• Tuition reimbursement.
• Associate wellbeing program.
• Associate emergency fund.
• Various associate banking benefits.

Benefit offerings and eligibility requirements vary.