PMO Portfolio Manager

About the role

This is an on-site position, 4-5 days per week. Set strategic vision for and drive successful execution of plans and tactics to achieve the vision for the Project Management function.

Responsibilities

• Ensure collaborative usage of appropriate Resource Management & Capacity Planning tactics to staff our software development projects within our portfolio
• Drive and facilitate all functions, standards and processes related to the Enterprise Project Portfolio Prioritization process and other Project Portfolio Management (PPM) groups
• Consistently apply department-mandated AI tools and practices to enhance efficiency in project delivery while complying with organizational AI governance, security, and data usage policies
• Have working knowledge of all of the projects within the portfolio with the ability to communicate status and project health to stakeholders
• Proactively troubleshoot with project teams and project managers to keep projects in green status or return them to green in a timely manner

Qualifications

• Bachelor's degree from four-year college or university in MIS, Industrial Engineering or Computer Science; Master's degree preferred
• Real, meaningful and applicable work experience with Project Management, Business Analysis and Enterprise Architecture could be accepted in lieu of specific education requirements listed above
• 10+ years experience
• Expert relationship management skills
• Proven ability to quickly assess situations, define problems, collect relevant data, draw valid conclusions and make related recommendations
• Proven successful management experience
• Proven ability to work in and accomplish work through others in a matrix organization
• Exceptional group facilitation skills including ability to lead trade-off discussions prioritization, strategic alignment and resource allocation
• Very strong communication skills, including written, verbal, presentation and listening which can be deployed successfully when addressing entry level Colleagues to management to senior executives
• Exceptional analytical thinking and problem-solving skills
• Exceptional team building skills
• Exceptional planning and organizational skills
• Solid knowledge of insurance industry
• Proven ability to think strategically and creatively
• Strong understanding of both technology and business
• Strong interpersonal change management skills
• Strong conflict management, negotiation and resolution skills
• Advanced skills in business case creation, monitoring and benefits realization tracking and associated financial analyses
• Advanced knowledge of one or more project management tools, e.g., MS Project
• Advanced knowledge of one or more formal Project Portfolio Management tools, e.g., Planview, Primavera, Clarity, etc.
• Advanced knowledge of PMI (PMBOK), Agile/Scrum, Waterfall, PRINCE2 or equivalent project management methodology
• Advanced knowledge in use, creation and management of formal project System Development Lifecycles
• Advanced process modeling skills
• Advanced process improvement skills
• Advanced knowledge of business analysis techniques, knowledge areas and competencies including but not limited to: requirements elicitation, strategic and requirements analysis, communication, verification and validation, modeling, forecasting, mapping etc.
• Advanced knowledge of the IIBA's Business Analysis Body of Knowledge
• Experience across a broad range of technologies, IT disciplines and complex systems design
• Ability to present and explain technical topics to both technical and non-technical audiences
• Highly skilled in MS Office Suite including Excel, Visio, PowerPoint, Word, SharePoint and Teams
• Strong understanding of process automation, robotics and artificial intelligence (AI)

Preferred qualifications

• PMI Project Management Professional and/or Agile Certified Practitioner certifications preferred but not required
• IIBA Certified Business Analysis Professional certification preferred but not required
• Lean / Six Sigma experience preferred but not required
• Insurance industry coursework or designations preferred but not required