Sr Medical Assistant - CNPA Gaithersburg ($2k Sign on Bonus)

Patient Care

• Prepare patients for examination and treatment
• Clean exam and treatment rooms before and after patient encounter
• Instruct patients in complex testing requirements and medical procedures
• Review electronic health record for immunizations, labs and consult
• Administer vaccines, medications and treatments as prescribed by provider
• Maintain medical supplies and equipment
• Absorb and address urgent patient problems and emergencies
• Organize and maintain medical supplies and equipment
• Assist providers with management of patient allergies, medications and history

Administrative Duties

• Process lab referrals within electronic health records
• Answer phone calls and respond to patient requests for lab results, prescriptions, immunization history, etc.
• Oversee the follow-up process for lab results and instructions per provider
• Manage vaccine inventory, vaccine storage and handling of all vaccine products
• Complete requests for school and medication forms
• Provide guidance to other staff members and make recommendations to manager
• Serve as a resource for patient related communications as defined by PCMH workflow
• Ensure office policy and procedures are being followed
• Manage staff resources and assignments
• Train and mentor medical assistant staff
• Perform vaccine management as relating to loop ordering and reports
• Maintain related patient flow design according to PCMH and Meaningful Use workflow

Quality Control

• Demonstrate Immunization Protocol Efficiency as required
• Recognize his/her limitations, and discuss any complications with the proper professional staff member

Managed Care

• Implement guidelines regarding HIPPA and OSHA regulations
• Participate and Lead workflow process improvements as related to MU and PCMH
• Remain knowledgeable of insurances, billing processes, patient care referrals and financial impact