Sr. Marketplace Ops Assistant, Shopbop Marketing & Content

Key job responsibilities

• Manage end-to-end catalog operations for Shopbop's FBA business on Amazon, including ASIN creation, product listing optimization, and catalog maintenance
• Own data entry, classification, and quality control processes to ensure FTC-compliant and customer-impacting product information
• Collaborate with cross-functional teams to troubleshoot listing issues and implement process improvements
• Develop and maintain documentation for catalog workflows and standard operating procedures
• Analyze catalog performance metrics and identify opportunities for automation and scalability
• Ensure compliance with Amazon's catalog policies and marketplace requirements
• Drive continuous improvement initiatives to enhance catalog quality and operational efficiency

Basic Qualifications

• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Can manage a high volume of requests and competing deadlines
• Bachelor's degree or equivalent
• 2+ years of experience in catalog management, e-commerce operations, or related field
• Strong proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and data analysis
• Knowledge of product launch processes

Preferred Qualifications

• Experience with FBA (Fulfillment by Amazon) operations and marketplace management
• Prior experience working with Amazon systems (Catalog, Fulfillment, Seller/Vendor Central)
• Knowledge of product classification systems and catalog taxonomy
• Familiarity with GTIN (UPC/EAN) management and product identification standards
• Experience with AI/ML automation tooling
• Experience managing multiple priorities and meeting deadlines in a fast-paced environment
• Ability to work independently on ambiguous tasks
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

About the role

The Catalog Specialist II role requires strong analytical skills, attention to detail, and the ability to work cross-functionally to ensure accurate product data, optimize catalog quality, and drive operational excellence.

Qualifications

Shopbop is seeking a highly-structured, process-oriented, and customer-focused Catalog Specialist II to own the management of catalog listings and daily operations for Shopbop's FBA business on Amazon. This role requires strong analytical skills, attention to detail, and the ability to work cross-functionally to ensure accurate product data, optimize catalog quality, and drive operational excellence.

Skills

Success in this role depends on building strong relationships across buying, vendors, catalog, tech, and fulfillment teams.

Benefits

Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

USA, NY, New York - 23.00 - 41.00 USD hourly

Schedule

Not specified