Sr Marine Documentation Specialist

Key Tasks

• Contact appropriate loan processor, salesperson, broker, dealer, buyers, sellers, and/or marine agent to coordinate closing information.
• Review title and ownership documentation for accuracy.
• Create Coast Guard and state specific documents to perfect lien for banks.
• Send completed USCG Documents up to Coast Guard in timely fashion.
• Drop packages off an appropriate tag office.
• Cookordinate closing day and time with respective parties.
• Send completed packages to the USCG for processing in an expedited manner.
• Follow-up on outstanding titles and mortgages with Marine Agents/US Coast Guard/State.
• Make sure lien is perfected for the appropriate bank.
• Represent Newcoast when communicating with persons outside the company.
• Absolutely present a good impression of the company.
• Establish and maintain relationships with fellow Newcoast team members, as well as customers, brokers, dealers, and other outside persons.
• Assist in projects or jobs outside the above-mentioned tasks when asked.

Key Result Areas

• Efficiently respond in a kind and effective manner to a variety of demands.
• Demonstrate effective verbal and written communication skills.
• Maintain established deadlines and able to meet with time constraints.
• Able to manage multiple tasks at one time.
• Solve problems as they may arise.
• Attend to attention to detail, make packages neat and presentable.
• Understand and interpret procedures, policies, and guidelines.
• Cookordinate information, arrangements, and correspondence with minimum review.
• Establish and maintain good working relationships with all levels of the organization and the public.
• Communicate clearly and distinctly with brokers, salespeople, customers, sellers, marine agents, and anyone involved with the closing.
• Type accurately at a speed necessary for completing documents as needed.
• Work independently and make sound decisions.
• Constantly follow-up, not only on typed deals.
• Understand who your customer is and provide a high level of customer service.