Sr Manager, UX Research, Prime Video Experience Design (PVXD)

About the role

Prime Video is seeking a Sr Manager, UX Research to lead a team of researchers delivering impactful, end-to-end research that illuminates new insights and opportunities to delight our customers. We need a highly motivated, strategic leader who can lead and mentor a world-class research team while driving user-centered design and decision-making across the organization.

Key responsibilities

• Proven leadership experience managing and mentoring UX researchers, with a track record of developing talent and building high-performing teams
• End-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting) and the ability to coach others in these areas
• Strategic thinking skills to develop research roadmaps that align with business objectives and product strategy
• Experience establishing research operations, processes, best practices that scale across teams and the ability to evangelize research across the organization
• Hands-on experience with diverse research methods including: lab-based user testing, survey design, remote testing, prototype testing, and iterative testing
• Experience managing both quantitative and qualitative research efforts
• Strong stakeholder management skills and the ability to influence product decisions at all levels of the organization
• Ability to balance team workload, prioritize projects, and meet ambitious deadlines while maintaining high-quality standards
• Experience partnering with data science, analytics, and marketing teams to bring together multiple data sources
• Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
• Ability to work within novel research spaces and guide teams through ambiguity

Basic qualifications

• 12+ years of proven success leading User Research projects with demonstrated impact
• 3+ years of people management experience, including hiring, mentoring, and performance management
• A strong research portfolio demonstrating past work experience, team leadership, and deliverables (e.g., study plans, reports, research strategies)
• BS in HCDE, Human Factors, Cognitive Psychology, Marketing, or related field

Preferred qualifications

• BS in HCDE, Human Factors, Cognitive Psychology, Marketing, or related field
• Experience building research teams from the ground up or scaling research capabilities within organizations
• Experience working on AI-powered products or emerging technologies
• Track record of establishing research operations and democratizing research practices across organizations

Pay

• USA, CA, Culver City - $199,200.00 - $269,500.00 USD annually
• USA, CA, San Francisco - $219,100.00 - $296,500.00 USD annually
• USA, WA, SEATTLE - $199,200.00 - $269,500.00 USD annually

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

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