Sr. Manager Trade Compliance - (100% Remote)

About the role

This position is contingent upon your ability to obtain and maintain a DoD Secret security clearance. In this role, you will support Serco's civilian services business, with the majority of your efforts relating to daily operations in support of U.S. defense customers.

Responsibilities

• Draft, submit and manage technical assistance agreements, ITAR classifications, commodity jurisdiction requests and determinations, advisory opinions, registration renewal, voluntary disclosures, as well as licenses for both temporary and permanent export of ITAR-controlled material.
• Review export and import licenses and permits obtained from the Departments of State and Commerce and translate provisos and guidance into actionable next steps for the business.
• Respond to requests for advice on release of export-controlled information (and information that may be export-controlled).
• Maintain an organized library of current TAAs and licenses.
• Provide guidance on proper handling of international purchase orders and hardware shipment.
• Review requests for foreign visits and international travel requests against regulations and company procedures.
• Ensure that internal clients receive timely responses to requests for advice, as well as clear execution guidance on their required compliance tasks.
• Provide analytical support for development and continuous improvement of the company’s trade compliance program, including policies and procedures.
• Brief the company’s Board of Directors as needed on Export-related matters.
• Conduct assigned compliance tasks, data calls, reporting requirements, record keeping and file management, working groups, continuous improvement projects, process and procedure development, and training.
• Establish a rapport and working relationship within the Legal Department and with business partners across the company.
• Investigate matters of, and prepare disclosures related to, non-compliance or potential non-compliance.
• Conduct interviews and internal investigations as needed to follow up on any information of concern found during routine discussions and reviews.
• Prepare draft disclosures, including analysis of issues and development of findings, conduct interviews, develop written summaries, research regulations, and prepare draft correspondence to government authorities.
• Perform additional duties as assigned.

Qualifications

• The ability to obtain and maintain a DoD Secret security clearance (post-employment).
• U.S. Citizenship required.
• A Bachelor’s degree.
• Minimum 8 years of relevant trade compliance experience.
• Advanced experience as a trade compliance professional, including an understanding of how a trade compliance function supports a complex government services business.
• Advanced research, writing and communication skills.
• A high level of organization and follow-up skills.
• The ability to complete detail-oriented tasks and to work independently and within a team environment.
• To be a team player, proactive, self-motivated, highly organized, able to handle shifting priorities and to communicate effectively and professionally (both orally and in writing) with internal and external customers at all levels of the organization.
• Analyzed, evaluated, developed, and implemented processes and procedures within budget and adhere to time requirements and schedule.
• Exercised discretion and independent judgment in the performance of duties and tasks assigned under delegation.
• A thorough understanding of the ITAR, sufficient to act independently as an Empowered Official.
• Proficiency with Microsoft products, including Word, Excel, and SharePoint.
• Experience drafting export license applications and requests for use of license exemptions and exceptions in the context of government support work.
• Experience keeping, maintaining, and auditing trade compliance records in accordance with regulatory requirements.
• Experience in developing and conducting export training.
• Working knowledge and experience with Customs Brokerage and Freight Forwarding, Free Trade Agreements, special duty programs and duty-free eligibility.
• Excellent written and oral communication skills, and the analytical skill to break down complex matters and summarize them quickly and easily to more senior personnel.
• Skills and experience in building and refining internal processes and procedures to reduce unnecessary work.
• Ability to develop relationships with individuals in key regulatory agencies.
• Experience with internal investigations.
• Experience with, or working knowledge of, how Foreign Ownership, Control or Influence (FOCI) mitigation structures affect export compliance operations.
• Experience with, or working knowledge of, Canadian import and export regulations.

Benefits

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.