Sr Manager, Technical Product Operations – Autodesk Education

About the role

We’re looking for a strategic and execution-oriented Sr. Manager, Technical Product Operations to help scale and optimize our global Education business.

Responsibilities

• Lead and develop a high-performing Product Operations team supporting our Education business globally
• Drive operational excellence across critical business functions including:
• New product and offering introductions
• Licensing, entitlement and product access
• Customer verification and fulfilment workflows
• Sales enablement and process optimization
• Data governance and reporting
• Lead multiple high-impact initiatives simultaneously while balancing strategic planning with hands-on execution
• Build strong relationships across global and regional teams to drive alignment and successful change management
• Identify operational bottlenecks and design scalable solutions that improve efficiency, visibility, and customer experience
• Persistently partner closely with cross-functional stakeholders to align systems, tools, and processes with strategic business priorities
• Optimize processes, workflows, and tooling to improve productivity and adoption across global teams
• Serve as a key operational leader for planning cycles, business reviews, and strategic initiatives
• Translate data into actionable insights by analyzing trends, developing hypotheses, and recommending improvements

Requirements

• Proven experience in Product Operations, Product Management, Technical Program Management or Business Operations within a technology or software company
• Minimum of 5 years people management experience
• Strong analytical and problem-solving skills with experience using data to influence decisions and drive operational improvements
• Demonstrated success leading cross-functional initiatives in complex, matrixed organizations
• Experience improving business processes, scaling operational workflows, and implementing operational best practices
• Strong program and project management capabilities with the ability to prioritize effectively in fast-paced environments
• Excellent communication and stakeholder management skills, including experience presenting to leadership teams
• A systems mindset with the ability to connect strategy, process, tooling, and execution
• Comfort navigating ambiguity and driving clarity across teams and initiatives

Qualifications

• You combine strategic thinking with operational rigor
• You enjoy building scalable systems and processes that improve how teams work
• You’re highly collaborative and influence effectively across functions and levels
• You are energized by solving ambiguous operational problems with data-driven solutions
• You balance attention to detail with the ability to move quickly and drive outcomes
• You care deeply about operational excellence and customer impact