Sr. Manager, Supply Chain Planning Management

About the role

The Senior Manager, Sales & Operations Planning (S&OP) is accountable for setting the standard for S&OP demand planning, governance, performance, and continuous improvement. This role provides enterprise-level leadership for demand planning and S&OP governance, consolidating and constructively challenging cross-functional inputs, translating market dynamics into decision-quality insights, and enabling timely executive actions.

Responsibilities

• Set direction and govern the demand planning component of the S&OP process, establishing disciplined inputs, aligned assumptions, and consistent enterprise outputs across the planning horizon.
• Lead enterprise demand analytics (trends, forecast accuracy, bias, volatility), converting insights into prioritized actions that improve plan quality, capability, and planning effectiveness.
• Drive cycle-over-cycle executive insights into demand plan changes, quantifying key drivers, risks, and tradeoffs and translating them into implications for supply, inventory, service, and financial performance.
• Establish enterprise governance for planning master data (product hierarchies, market/customer mappings, calendars, key assumptions), ensuring standards, ownership, and sustained data quality through cross-functional alignment.
• Act as the senior demand planning leader and thought partner to Commercial and Finance, aligning on demand drivers, promotions, portfolio changes, and financial assumptions and ensuring decisions are captured and executed through the S&OP cycle.
• Lead governance of new product launch demand within S&OP, aligning stakeholders on assumptions, evaluating scenarios, and integrating launches into the enterprise demand plan with clear risks and mitigation actions.
• Enable portfolio and rationalization decisions by assessing item-level demand and inventory impacts, governing phase-in/phase-out assumptions, and ensuring smooth transitions with minimal service and financial disruption.
• Chair Demand Review discussions, surfacing risks and opportunities, recommending tradeoffs, and driving timely decisions and ownership at each step of the S&OP cycle.
• Align strategically with S&OE leadership to translate approved demand plans into executable signals, communicate implications, and ensure an effective handoff from planning to execution with closed-loop feedback.
• Own demand performance management across forecast accuracy, bias, plan stability, and inventory health—diagnosing root causes, setting targets, and driving corrective actions with accountable stakeholders.
• Lead executive communication for S&OP demand, synthesizing complex data into concise narratives, scenarios, decisions required, and action tracking for leadership forums.
• Lead continuous improvement across process, analytics, and tools—standardizing ways of working, strengthening planning parameters, and elevating organizational capability.
• Provide people leadership by coaching and developing planners and analysts, setting clear expectations and performance measures, building succession and capability plans, and fostering a culture of accountability and continuous improvement.
• Lead GxP compliance and audit readiness for planning processes, ensuring documentation integrity, accurate records, and adherence to SOPs and training standards.

Requirements

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
• The ability to fluently read, write, understand, and communicate in English
• 5 Years of Relevant Experience

Qualifications

• 5 Years of Demonstrated Leadership

Skills

• Strong analytical skills
• Excellent communication and presentation skills
• Experience with demand planning and S&OP processes
• Ability to manage multiple projects and priorities simultaneously
• Strong problem-solving and decision-making abilities

Benefits

Alcon provides a robust benefits package including health, life, retirement, flexible time off, and much more!

Pay

N/A

Schedule

N/A