Sr. Manager, Private Cloud Operations

About the role

This hybrid position requires on‑site presence 3 to 4 days per week, with the possibility of additional on‑site days based on business needs. The Senior Manager, Private Cloud will lead teams delivering services in a private cloud data‑center environment and guide M&A/Integration discovery activities.

Responsibilities

• Lead and manage teams responsible for Edge Compute, Nutanix, DC Compute, DC Storage, and Backup services.
• Foster a collaborative and high‑performing team culture.
• Manage, train, and delegate to promote high‑performing teams.
• Oversee delivery of services within a private cloud data center.
• Ensure efficient and effective operations of Edge Compute, Nutanix, DC Compute, DC Storage, and Backup services.
• Utilize project‑management expertise to oversee global private‑cloud service delivery, ensuring high redundancy, disaster‑recovery standards, and effective utilization.
• Provide technical leadership for teams specializing in Nutanix & VMware, DC Compute, DC Storage (SAN/NAS), Backup (Cybervault), Cisco networking, and fiber channel.
• Stay abreast of industry trends and advancements in private‑cloud technologies.
• Develop and execute strategic plans for private‑cloud services, aligning with organizational goals and identifying cost‑effective technology mixes.
• Drive continuous‑improvement initiatives and efficiency in service delivery.
• Collaborate with clients to understand needs and expectations.
• Ensure high levels of client satisfaction through effective delivery of private‑cloud services.

Education

• Required: Bachelor’s degree with an IT, Management, or Engineering focus.
• Preferred: Bachelor’s degree in computer information systems with a focus on management and business operations.

Experience

• Required: 7–10 years of relevant experience.
• Preferred: Proven experience leading IT teams responsible for server, backup, and/or storage delivery in private‑cloud environments.
• Strong understanding of server, storage, network, and compute technologies in collocated or private‑cloud settings.
• Previous experience in strategic planning and execution of private‑cloud initiatives.

Technical Skills and Abilities

• 5+ years of team and people management experience.
• 5+ years in data‑center design, operations, and hardware lifecycle management.
• Excellent vendor management and engagement expertise.
• 3+ years in data‑center management, monitoring, metrics, and dashboards.
• Advanced knowledge of IT infrastructure operations, configurations, tools, and service processes used within data‑center operations.
• Advanced experience in configuration management of IT assets and components, including hardware documentation and facilities data.
• Experience managing cross‑functional relationships with internal and external stakeholders and partners.
• Proficiency in maintaining documentation and flow processes.
• Experience in diverse data‑center environments (10+ sites).
• High degree of professionalism, customer service, and dependability.
• Strong written and verbal communication skills.
• Intermediate to advanced Excel skills.
• Exceptional leadership, problem‑solving, decision‑making, and time‑management abilities.
• Ability to work remotely and in a team environment.

Physical Demands

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Travel Requirements

Travel may be required to support multiple data‑center sites and business initiatives.

Work Environment

Fast‑paced team environment with a high level of communication.