Manager, Cloud Operations

Principal Responsibilities

• Leading a weekly cloud governance meeting, where decisions regarding network design, security policies and project status are discussed.
• Managing cloud infrastructure support, including server builds, network connectivity, private endpoints, DNS name resolution and firewall design.
• Responsible for all cloud role-based access control (RBAC). This includes requesting creation to groups, membership in management groups, plus read-only and contributor access to the Azure tenant, subscriptions and resource groups.
• Defining cloud monitoring standards and the codification of them as Infrastructure-as-Code (Terraform) scripts.
• Determining and documenting cloud data protection standards.
• Leading the administration of the enterprise code repository.
• Developing and maintaining all Infrastructure-as-Code (IaC) standards and associated runbooks.
• Developing and maintaining application resilience via disaster recovery standards.
• Other duties as assigned.

Job Level Specifications

• Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams.
• Accountable for the performance and results of a team and/or department.
• Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department.
• Adapts departmental plans and priorities to address resource and operational challenges.
• Contributes to budget development and performance standards of department and direct reports.
• Assignments are defined in the form of objectives. Decisions are guided by policies, procedures, business plans and independent judgment.
• Collaborates with team(s), customers/clients, functional peer group managers and occasionally senior management.
• Presents at meetings with internal and external representatives.
• Decisions may have impact on work processes and outcomes. Erroneous decisions or recommendations may result in serious delays and considerable expenditures of additional time, people and/or financial resources.

Job Level

Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams. Accountable for the performance and results of a team and/or department. Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department. Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports. Assignments are defined in the form of objectives. Decisions are guided by policies, procedures, business plans and independent judgment. Collaborates with team(s), customers/clients, functional peer group managers and occasionally senior management. Presents at meetings with internal and external representatives. Decisions may have impact on work processes and outcomes. Erroneous decisions or recommendations may result in serious delays and considerable expenditures of additional time, people and/or financial resources.

Experience

Typically 6+ years including 2+ years of supervisory experience.

Education And Certification(s)

Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained. Azure experience is critical.