Sr. Manager, Cloud Capacity Management

About the role

The Cloud Capacity Planning team ensures Cisco's cloud platforms have the compute, storage, and network capacity customers need, in the right region at the right time. The team translates demand from sales, product, and engineering into confirmed supply with cloud service providers (CSPs), keeping customer launches, migrations, and maintenance windows on track while managing cloud spend responsibly. A supportive team of 7 analysts across the US and Canada who share knowledge, learn from each other, and celebrate wins together. The team is bringing AI-powered forecasting into how Cisco plans for the future of cloud. Application window expected to close 11/02/2026.

Responsibilities

• Build and maintain a rolling capacity forecast by CSP, region, workload, and resource type to help leaders make confident investment and growth decisions worldwide.
• Compare demand from sales pipeline, bookings, and product roadmaps against available supply, then work with CSPs on reservations so customers get capacity on time without wasted spend.
• Collaborate with sales on realistic lead times, with engineering on protecting capacity during maintenance windows, and with FinOps on reconciling reservations to keep costs healthy.
• Mentor fellow capacity planners and introduce AI-enabled tools to make planning faster and more accurate across every region.
• Measure success by sharper forecasts, on-time deliveries, and a clear owner and plan for every capacity gap.

Requirements

• Bachelor's degree in business, finance, engineering, supply chain, data analytics, or a related field with 8+ years of related experience, or a master's degree with 6+ years of related experience.
• Experience in cloud or infrastructure capacity planning with AWS, Microsoft Azure, or Google Cloud, including quotas and reservations.
• Experience building demand forecasts and scenario models.
• Experience building reports and dashboards.
• Experience working with FinOps or finance teams on cloud cost management, reservation coverage, or budgets.

Qualifications

• Hands-on experience using AI or machine learning tools to automate forecasting and reporting.
• Knowledge of how geopolitical, regulatory, and data sovereignty factors affect regional capacity and hardware supply chains.
• Clear communicator who enjoys explaining trade-offs to stakeholders at every level.
• Passion for mentoring teammates and building processes that make everyone's work easier.

Benefits

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds, providing unparalleled security, visibility, and insights across the entire digital footprint.

• Medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Eligibility for grants of Cisco restricted stock units (vesting over defined periods)
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness (determined by Cisco)
• Non-exempt employees: 16 days paid vacation per full calendar year (accrued at 4.92 hours per pay period for full-time)
• Exempt employees: flexible vacation time off program (no defined limit, subject to availability and business limitations)
• 80 hours sick time off provided on hire date and each January 1st, up to 80 hours unused sick time carried forward
• Additional paid time away for critical/emergency family issues
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses for non-sales roles (subject to Cisco policies)

Employees in Illinois participate in a unique time off program to meet local requirements.

Pay

Starting salary range for U.S. and/or Canada locations: $174,600.00 to $235,000.00 (not including incentive compensation, equity, or benefits). Individual pay determined by hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

• New York City Metro Area: $174,600.00 - $274,400.00
• Non-Metro New York State & Washington State: $164,700.00 - $241,900.00

For quota-based sales roles on Cisco's sales plan, ranges include base pay and sales target incentive compensation combined. Non-sales roles eligible for annual bonuses. Sales incentive structure: .75% of incentive target per 1% revenue attainment up to 50% quota; 1.5% per 1% between 50-75%; 1% per 1% between 75-100%; at or above 1% per 1% above 100% with no cap. Non-quota sales elements may pay 0-125% of target. No minimum threshold for sales incentive compensation.