Sr. Manager of IT & Enterprise Software Strategy
Ceribell │ AI-Powered Point-of-Care EEG · Sunnyvale, CA · 1 mo ago
Information Technology$181k–$215k/yrFull-time
About the role
Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform designed to address unmet needs in the acute care setting, used in hundreds of community hospitals, large academic facilities, and major IDNs across the country.
Responsibilities
- IT & Enterprise Technology Leadership
- Oversee IT support operations, including service desk and end-user support, ensuring high-quality, responsive service delivery.
- Define and drive Ceribell’s IT and enterprise software strategy aligned to business goals, scalability, and security.
- Partner cross-functionally to translate needs into roadmaps, investment plans, and compliant solutions, while supporting annual planning and budgeting.
- Enterprise Software & Vendor Strategy
- Own the lifecycle of enterprise software, including optimization, implementation, and retirement.
- Lead vendor contract negotiations, performance oversight, and ensure alignment with cost, risk, and service expectations.
- Establish governance frameworks for evaluating and approving new tools to minimize sprawl and optimize the tech stack.
- Operational Excellence
- Drive operational processes across IT and enterprise systems, including system administration, support models, and access management lifecycle processes.
- Track key performance metrics to ensure reliability, efficiency, and service quality.
- Program & Portfolio Management
- Lead portfolio planning and prioritization across IT and major enterprise software initiatives.
- Partner with cross-functional teams to deliver large-scale programs, ensuring clear timelines, resource alignment, and risk management.
- Technology & Process Innovation
- Evaluate tools, platforms, and methodologies to improve operational efficiency, system scalability, and user experience.
- Lead change management for new systems, development practices, and infrastructure improvements.
- Stakeholder Communication
- Provide regular reports on software portfolio health, risks, timelines, and strategic progress to leadership.
- Serve as the operational “glue” between the business and enterprise software.
Requirements
- 10+ years of experience in IT, enterprise software, or technology-driven organizations, with 5+ years in strategic or operational leadership roles.
- Bachelor’s degree preferred in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
- Proven track record leading IT Support and large-scale enterprise software initiatives from planning through execution.
- Strong ability to translate business goals into actionable operational plans.
- Exceptional communication, leadership, and stakeholder management skills.
- Experience with budgeting and resource forecasting.
- Experience in a regulated industry (e.g., medical device, health tech, etc).
- Background in IT leadership, enterprise systems, program management, or related disciplines.
- Familiarity with compliance requirements such as SOC2, HIPAA, and SOX.
Pay
Compensation Range: $181,000—$215,000 USD. A candidate’s final salary offer will be based on their skills, education, work location, and experience, and may include bonuses consistent with Ceribell’s corporate compensation plan.
Benefits
- Performance-based incentive compensation (varies by role).
- Equity opportunities.
- 100% Employer-paid health benefits for employees.
- 50% - 70% Employer-paid health, dental, and vision for dependents (depending on plan selection).
- 100% paid life and long-term disability insurance.
- 401(k) with a generous company match.
- Employee Stock Purchase Plan (ESPP) with a discount.
- Monthly cell phone stipend.
- Flexible paid time off.
- 13 paid holidays + 3 company wellness days.
- Excellent parental leave policy.
- Fantastic culture with tremendous career advancement opportunities.
- Joining a mission-minded organization.