Sr Manager, Learning Programs - Americas

Key Responsibilities

• Partner with regional leaders across functions to diagnose performance gaps and identify opportunities for capability building.
• Act as a consultative advisor, translating business priorities into targeted learning strategies.
• Drive alignment between regional needs and global learning priorities, balancing standardization with local relevance.
• Lead the end-to-end lifecycle of global learning programs, including design, implementation, and scale across regions.
• Build and manage a portfolio of cross-functional learning initiatives (e.g., leadership, safety, technical, commercial capabilities).
• Drive adoption, engagement, and continuous improvement through structured program governance and stakeholder alignment.
• Execute a blended portfolio of learning solutions, including digital pathways, instructor-led training, coaching, and on-the-job support.
• Partner with SMEs and cross-functional teams to translate technical and business content into scalable learning experiences.
• Ensure solutions are designed for multi-persona audiences (e.g., field technicians, sales, supervisors).
• Govern learning priorities across operating units, ensuring consistent standards, prioritization, and execution discipline.
• Lead and coordinate cross-functional teams including HR, product, operations, and external partners.
• Establish and maintain strong stakeholder communication and program visibility across leadership levels.
• Define and track learning performance metrics, including adoption, engagement, and business impact indicators.
• Analyze data to inform decision-making and continuously improve program effectiveness.
• Implement KPI frameworks and reporting standards across programs.
• Drive innovation in applying modern learning approaches and technologies to improve scalability and effectiveness.
• Continuously refine content and programs based on feedback, performance data, and evolving business needs.
• Identify opportunities to enhance learning ecosystems and operational efficiency.

Core Capabilities

• Strong consultative and diagnostic skills to translate business challenges into learning solutions.
• Deep expertise in instructional design and adult learning methodologies across modern delivery formats.
• Proven ability to influence across a matrixed global organization and drive alignment.
• Strong data literacy and ability to measure business impact of learning programs.
• Ability to operate effectively in ambiguous, fast-changing environments.
• Experience & Education:
• Bachelor’s degree in Learning, Business, HR, or related field required.
• Significant experience in learning program design, delivery, and management across regions and functions.
• Demonstrated experience leading large-scale, cross-functional learning initiatives.
• Experience working in global and distributed environments preferred.

Role Positioning

• Beyond Sales: Expands from a sales-centric model to enterprise-wide capability building.
• Dual Scope: Combines Americas regional ownership + global program leadership.
• End-to-End Accountability: Owns the full lifecycle—not just design or delivery.
• Integrator Role: Connects business strategy, learning design, and measurable outcomes.