Sr. Manager, IT Platform Engineering & Governance

Responsibilities

• Lead the strategy and delivery of modern infrastructure and cloud platforms that support the company’s growth and technology roadmap.
• Drive large-scale platform and infrastructure initiatives, ensuring solutions are secure, scalable, and aligned with business objectives.
• Evaluate emerging technologies and introduce innovative solutions that enhance performance, reliability, and efficiency.
• Oversee the engineering and operational excellence of datacenters, hybrid cloud environments, core IT systems, and cloud-based services.
• Promote automation, self-service capabilities, and workflow optimization to streamline operations and improve developer and user experiences.
• Establish and monitor key performance indicators (KPIs) to ensure high availability, stability, and service quality.
• Implement strong governance and compliance practices across infrastructure and platform domains.
• Ensure adherence to security and regulatory standards (e.g., SOC2, ISO27001, NIST) through effective policies, controls, and risk-mitigation strategies.
• Promote secure-by-design principles across platforms and services.
• Build strong partnerships with technology leaders, business stakeholders, and cross-functional teams to support company-wide initiatives.
• Communicate priorities, progress, and impacts clearly and effectively across all levels of the organization.
• Guide budget planning, resource allocation, and investment decisions to maximize value and operational efficiency.

Qualifications

• Bachelor’s degree in a related field, or equivalent experience (minimum 16 years).
• Relevant experience can be considered as a substitute for the required educational qualifications.
• Proven track record of leading large-scale IT projects and strategic initiatives.
• Extensive knowledge of IT infrastructure and operations.
• Extensive expertise in enterprise datacenter management and cloud-based services.
• Possess an understanding of hypervisors, automation/orchestration of Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) cloud services.
• Experience managing hybrid cloud services.
• Successful, progressive leadership experience working in a highly-matrixed environment.
• Demonstrated success recruiting, building, developing, coaching, and retaining a highly-motivated, high-performing workforce.
• Demonstrated success implementing successful long-term planning while adapting to immediate changing customer demands.