Sr. Manager, Inventory Operations Canada

About the role

The Senior Manager of Inventory Operations, Canada plays a key role in ensuring the smooth execution of physical product distribution at Warner Music Canada across both Retail and D2C platforms. This role oversees the end-to-end workflows of inventory management to freight invoice processing. You will collaborate cross-functionally with Warner Music Canada's internal teams (A&R, Marketing, Sales, and Finance) to streamline operations, optimize processes, and drive overall efficiency across the label's business lines.

Responsibilities

• Collaborate with the Department Head and Direct Manager to implement process improvements for warehouse efficiency, cost control, and operational accuracy.
• Review product pricing and negotiations from suppliers pertaining to physical product.
• Serve as the main point of contact between the label and distribution partners for physical releases, coordinating new product launches and catalog replenishment with internal teams and third-party vendors.
• Maintain release schedules and ensure all operational deliverables are met on time.
• Work with the Sr. Director, Global Traffic to analyze, maintain, and negotiate freight rates for Retail shipments and local couriers.
• Approve invoices and provide accounting info for freight and Distribution Accruals.
• Track and report on sales trends.

Requirements

• Possess 5+ years’ Management experience across Inventory, logistics and Physical Supply Chain Operations.
• Demonstrate knowledge of carrier rating levels, services, and processes (LTL, TL, Small Parcel, Airfreight, International/ Customs).
• Possess 2+ years’ Music Industry distribution experience, retail and ecommerce.
• Be proficient with common data analysis tools (MS Excel, Access, and SQL).
• Show excellent organizational and prioritization skills with the ability to initiate and drive improvements.
• Have a proven ability to motivate, support, and collaborate with various teams.
• Execute and manage multiple projects simultaneously with tight deadlines.
• Show excellent negotiation skills.
• Show a keen sense of urgency and strong follow-up skills.

Qualifications

• Have a bachelor’s degree related to Supply Chain Management, or equivalent years of experience.
• Possess SAP Purchasing and Invoicing experience.