Sr Manager, HRIS

Since 1983, J.Crew has been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and a distinctive point of view. Our commitment to Diversity, Equity, Belonging & Sustainability has earned industry recognition, reflecting our dedication to fostering an inclusive and sustainable workplace.

About The Role

The Sr. Manager, HRIS is a key member of the HR Technology team, owning configuration strategy and delivery across J.Crew Group's core HCM modules — HCM Core, Recruiting, Onboarding, Security, and Payroll. This role partners cross-functionally to ensure Workday meets the strategic and operational needs of the organization by optimizing functionality, streamlining configuration, and supporting enhancements across the associate lifecycle. You will drive continuous improvement by recognizing business needs, identifying gaps, and managing creative solutioning and delivery. A successful candidate will foster strong collaboration between HRIS and HR teams, proactively addressing cross-functional impacts of design or configuration changes.

Responsibilities

• Own configuration strategy, enhancements, and maintenance for HCM Core.
• Manage HCM lifecycle business process configuration.
• Serve as the escalation point for complex system issues across HCM, Recruiting, Onboarding, Security, and Payroll, including diagnosing, troubleshooting, and resolving issues for functional owners and end users.
• Translate business requirements into technical requirements and Workday solutions, treating every challenge as an opportunity for improvement and efficiency.
• Deploy creative solutioning to bridge gaps between business needs and system capabilities.
• Partner with HR and IT leaders to identify continuous improvement opportunities and develop long-term, scalable solutions.
• Lead semi-annual Workday release review for HCM, Recruiting, Onboarding, Security, and Payroll.
• Stay ahead of Workday updates, fixes, and resolutions, making recommendations for continuous improvement.
• Partner with IT on integration requirements, data mapping, and UAT for all owned modules.
• Own Workday Security end-to-end — role design, provisioning, SOX access audits, and segregation of duties.
• Ensure security configurations support compliance requirements and are audit-ready at all times.
• Partner with IT and Legal on access governance, data privacy, and SOX-related security reviews.
• Own Recruiting, Onboarding, & Payroll business process configuration.
• Partner with the Mgr Workday Reporting & TA leaders on recruiting metrics direction to ensure data is captured in Workday to support meaningful reporting.
• Support the evaluation of current recruiting tools for opportunities to enhance data visibility, including AI-powered capabilities, People Analytics features, and emerging Workday functionality.
• Lead the end-to-end technical configuration of Workday Payroll, including complex earnings, deductions, calculation rules, withholding orders, and period schedule modifiers.

Requirements

• 5+ years of Workday HCM configuration experience — HCM Core, Security, and Recruiting required.
• Deep understanding of Workday's cross-functional complexities, security configurations, and best practices.
• SOX compliance and access governance experience.
• Strong analytical skills with the ability to translate business requirements into effective system solutions.
• Experience diagnosing and resolving complex Workday configuration issues across multiple modules.
• EIB authoring and execution.
• Strong cross-functional communication skills — HRIS, HR COEs, IT, Finance, Legal.
• Retail or multi-brand org experience preferred.
• Workday Pro Certification(s) a plus.

Benefits

• Health & Well-being: Medical, dental, prescription, and vision insurance for eligible associates and family members; family planning support (fertility, adoption & surrogacy); fitness discounts; medical travel and more.
• Associate Discount: Discount across all J.Crew brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays: Office closes at 1:00 PM every Friday during summer months, in addition to hybrid work model.
• Community Impact: Support for communities through philanthropic efforts and the J.Crew Cares Program.
• Winter Break: Additional time off at the end of December for eligible full-time associates to recharge.

Note: Availability of benefits and perks may be subject to work location, employment type, and eligibility requirements.

Pay

Salary Range: $136,000.00 - $175,500.00. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience. The base salary is one component of J.Crew Group’s total rewards strategy, which also includes bonus opportunities, competitive benefits, and perks.