Sr Manager Global Change Management

Position Summary

The Senior Manager, Global Change Management, reports to the Associate Director, Global Change Management, and leads end-to-end change management strategies and execution for large-scale, complex, enterprise initiatives supporting Marriott Vacations Worldwide. This role partners with functional senior business leaders, technology leaders, HR teams, training teams, and the Global Communications CoE to drive successful adoption and sustained behavior change, focusing on the associate and/or owner experience.

Responsibilities

• Designs and conducts stakeholder assessments to identify impacted audience groups and lead the development of engagement strategies.
• Leads change readiness activities and monitors adoption and proficiency levels through the development of KPIs and metrics.
• Designs and enables change champion networks to support engagement and feedback loops.
• Engages in activities that support engagement programs, recognition efforts, and culture-building initiatives.
• Facilitates feedback channels and provides direct support to project teams during transitions.
• Collaborates with global business leaders to ensure culturally relevant and appropriately localized change management.

Requirements

• Minimum of 6 years in change management, HR, or related disciplines.
• Minimum of 3 years in project management.
• Proven experience leading complex, enterprise-level change initiatives.
• Proven experience working in cross-functional and matrixed environments.
• Proven experience consulting to business leaders and designing, developing, and implementing organizational capability solutions.

Qualifications

• Bachelor's or Master's Degree in Business Administration, Communications, Talent/Organizational Development, Marketing, or Human Resources.
• Proven ability to drive behavioral change and adoption across an organization.
• Strong communication, facilitation, and stakeholder engagement skills.
• High attention to detail with strong critical thinking and problem-solving skills.
• Ability to manage multiple priorities and projects in complex, fast-paced environments.
• Ability to work effectively at all levels of the organization.
• Strong organizational and project management skills.
• Ability to operate independently with limited oversight.
• Excellent people skills with a proven ability to quickly build rapport and trust.
• Demonstrates professional demeanor.
• Self-starter and strong, collaborative team player.
• Familiarity with change management methodologies (e.g., Prosci, ADKAR).
• Proficiency in Microsoft Office 365 applications.
• Intermediate level of proficiency in Office 365 suite of applications, especially SharePoint, Viva Engage, and OneDrive.
• Effective presentation and facilitation skills.

Benefits

Marriott Vacations Worldwide offers a competitive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position based onsite.