Jobs · New Jersey

Sr Manager, Field Education & Enablement

Johnson & Johnson MedTech · Raritan, NJ · 3 wk ago
HybridFull-time

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Locations: Raritan, New Jersey; Raynham, Massachusetts; West Chester, Pennsylvania (remote exceptions considered based on experience).

About the Role

The Senior Manager, Field Education & Sales Enablement (Spine) – Core & Enabling Technologies is responsible for setting the strategy, leading a team of experienced spine educators, and ensuring consistent, high-impact clinical-sales education. This role supports the continuing education, development, and field readiness of internal customers—including the DePuy Synthes Spine Field Sales Organization, field clinical specialists, sales associates, and distributors—on spine anatomy, procedures, portfolio components, clinical implementation, and effective customer engagement.

This role builds a scalable training ecosystem that increases confidence and competence in applying clinical, product, and commercial knowledge to support patient care through the DePuy Synthes Spine Core portfolio and Enabling Technologies (including VELYS Spine Robotics and TELIGEN Advanced Visualization).

Responsibilities

  • Lead, coach, and develop a team of field-focused spine educators; set clear expectations, provide feedback, support career growth, and build a high-performing, inclusive team culture.
  • Own the US Spine Core & Enabling Technologies Field Education strategy and annual operating plan, aligning priorities to commercial objectives and field readiness needs.
  • Collaborate with the WW Commercial Education Leader to support effective field-based local, regional, and national education programs.
  • Establish governance for curriculum, facilitation standards, and competency assessment; ensure training records, readiness tracking, and sign-off/certification processes meet defined requirements and compliance expectations.
  • Partner with Commercial Education, Professional Education, US Sales, Regional Marketing, Medical Affairs, and cross-functional leaders to identify capability gaps, define learning outcomes, and ensure training plans support business goals.
  • Oversee the design, development, and delivery of standardized didactic and hands-on training programs, including labs and cadaver-based experiences (as applicable), ensuring quality, consistency, and learner impact.
  • Deliver Core and Enabling Technology hands-on training in clinical and non-clinical settings (including intra-operative support and lab-based experiences) for internal customers (Field Sales Organization, field clinical specialists, sales associates, and distributors); provide training support for physicians and OR staff when appropriate, in collaboration with Professional Education.
  • Manage training delivery budgets, vendor partnerships, and resource allocation to ensure efficient use of funds and adherence to company policies and procedures.
  • Monitor Field Education expenses and make informed trade-off decisions to maximize program build, scalability, and impact within approved budgets.
  • Drive adoption and field capability across the full DePuy Synthes Spine portfolio, including integration with Enabling Technology.
  • Develop measurement strategy (KPIs) for training effectiveness (e.g., readiness, clinical and sales proficiency and skills, utilization, and field feedback) and use insights to continuously improve learning pathways and materials.
  • Ensure strong collaboration with R&D and Marketing to incorporate procedural standards, best practices, and product updates into training content; support key development milestones with field insights.
  • Provide guidance on clinical positioning and portfolio application (indications, workflow, procedural fit, and differentiated value) to support effective customer conversations.
  • Represent US Field Education in regional/national forums and partner with global teams to support portfolio and technology launches, as needed.
  • Support preparation for International Market Core portfolio and Enabling Technology launch training activities, in collaboration with WW Sr. Mgr. Spine Commercial Education and associated Global Market Leads.

Requirements

  • Bachelor’s degree required (e.g., Business, Life Sciences, Education, or related discipline). Advanced degree (MBA, MS, or equivalent) preferred.
  • Minimum of 8–10 years in progressive Healthcare or related commercial roles (e.g., Sales, Sales Training, Professional Education, Marketing, Clinical/Sales Enablement, and/or Sales Management) with a history of success.
  • At least two (2) years of hands-on experience leading people or teams, including responsibilities such as coaching, managing performance, and developing team members.
  • Demonstrated experience leading complex training programs at scale, including curriculum governance, competency assessment, and measurable outcomes.
  • Strong clinical expertise and orthopaedic/medical device training experience.
  • Demonstrated ability to work with and successfully train to various learning styles using multiple modalities.
  • Excellent written and verbal communication skills.
  • Digital literacy and proficiency with MS Office.

Preferred Qualifications

  • Deep clinical knowledge of Spine procedures across a broad range of pathologies and procedural approaches.
  • Expertise with surgical robotics (spine) is highly preferred.
  • Experience with sophisticated technologies and/or capital equipment.
  • Proven ability to understand business strategy and translate into learning solutions that support the company’s business goals.
  • Experience managing budgets and vendors and/or leading training operations (planning, logistics, inventory, and resource allocation).
  • Current or previous experience with adult learning concepts and Instructional Design Principles.
  • Experience using and/or implementing modern educational technologies.
  • Understanding of adult learning principles and utilization of professional facilitation skills when training others (virtual/live).
  • Relevant learning, instructional design, or project management certifications.

Skills

  • People leadership: builds, coaches, and develops a team; creates accountability, psychological safety, and high performance.
  • Strategic learning leadership: converts business strategy into scalable learning solutions, curricula, and capability-building plans.
  • Strong clinical and technical expertise in spine procedures and medical device technologies; able to guide others on complex and evolving technologies.
  • Delivers effective learning experiences for internal customers, including field sales, clinical specialists, and related commercial roles, as well as physicians and hospital staff when appropriate.
  • Establishes standards, manages resources (budget/inventory), and ensures best-in-class execution across training events.
  • Data-driven mindset: establishes KPIs, evaluates training effectiveness, and applies insights to strengthen readiness and adoption.
  • Maintains rigorous compliance with FDA and Johnson & Johnson/DePuy Synthes Regulatory and Quality expectations.
  • Strong ability to collaborate and influence across internal and external stakeholders.
  • Excellent written and verbal communication skills; high emotional intelligence; strong executive presence; and effective issue resolution in dynamic environments.
  • Ability to handle and correctly utilize products and technologies for the explicit purpose of providing hands-on training to internal and external stakeholders in a clinical and non-clinical environment.

Other Details

  • Language Requirements: English required; additional languages preferred.
  • Travel: 50 to 75 percent domestic and international travel.
  • Valid driver’s license required.
  • Office deskwork, sitting, walking, using phone and computer. May lift up to 50 lbs. occasionally.

Pay

The anticipated base pay range for this position is $122,000.00 - $245,000.00 USD annually. Subject to the terms of their respective plans, employees are eligible to participate in applicable benefit programs.

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