Sr Manager-Facilities Support Operations

About the role

The Sr. Manager - Facilities Support Operations under the leadership of the Director of Facilities will manage the daily maintenance operations including the CCMS/CMMS operation, the work order lifecycle process, the Planning & Scheduling of Maintenance and Calibration activities, and the MRO inventory across multiple facilities.

Responsibilities

• Accountable as a system owner for the management and operation of the Blue Mountain Regulatory Asset Manager (CCMS/CMMS) across multiple facilities.
• Work with eQMS (system administrators) when changes, configuration, and improvements are required for the Blue Mountain Regulatory Asset Manager (CCMS/CMMS).
• Accountable for the daily maintenance operations including work order lifecycle process, Planning & Scheduling activities, and MRO inventory across multiple facilities.
• Accountable for the maintenance/calibration events and Bill of Materials creation and management.
• Develop, implement, and maintain the MRO inventory strategy across multiple facilities.
• Work effectively with other team members and system users on system issues pertaining to the CCMS/CMMS system.
• Coordinate facility shutdowns including systems and equipment to ensure safety, minimize disruptions, and maintain compliance with operational compliance.
• Make recommendations to the site leadership team for possible improvements to the CCMS/CMMS system.
• Evaluate CCMS/CMMS data to identify MTBF and identify potential improvements including PDMs program, RCM, and RCA methodologies among others.
• Conduct periodic reviews and reports for the CCMS/CMMS performance and user's utilization.
• Support internal customers to plan and schedule calibration and maintenance activities for their instrumentation, systems, and equipment across multiple facilities.
• Maintain workload balance across the Metrology and Maintenance Departments.
• Develop, write, edit, and/or review SOPs for the maintenance operations.
• Develop, implement, maintain, and monitor departmental KPIs to ensure a high level of efficiency.
• Handle multiple priorities quickly and efficiently, and delegate tasks to appropriate trades and skill levels.
• Achieve departmental cGMP regulatory compliance.
• Oversee and provide leadership to the facilities support operations staff across the multiple facilities.
• Assist the Director of Facilities and the Executive Leadership Team in establishing strategic directions for the maintenance operations resources and activities and setting objectives to maximize the value of the organization.
• Demonstrate continuous personal pursuit to increase job knowledge, proficiency in technical understanding, and problem-solving abilities.
• Maintain a positive, professional, and customer-oriented attitude.
• Assist with writing job descriptions, interviewing, and hiring the personnel needed to support the maintenance operations.
• Hire, train, develop, and evaluate maintenance operations staff.
• Take corrective action as necessary on a timely basis and in accordance with Company policy.
• Ensure compliance with current federal, state, and local regulations in consultation with the Director of Facilities and Human Resources as appropriate.

Requirements

• Bachelor’s degree in a maintenance/facilities or related discipline with a minimum of eight (8) years of qualified experience in a maintenance/facilities or related role within a pharma/biotech manufacturing facility or equivalent, preferably regulated by FDA or any other regulatory agency;
• OR Associate’s degree in a maintenance/facilities or related discipline with a minimum of ten (10) years of qualified experience in a maintenance/facilities or related role within a pharma/biotech manufacturing facility or equivalent, preferably regulated by FDA or any other regulatory agency;
• OR High school diploma or general education degree (GED) in a maintenance/facilities or related discipline with a minimum of twelve (12) years of qualified experience in a maintenance/facilities or related role within a pharma/biotech manufacturing facility or equivalent, preferably regulated by FDA or any other regulatory agency;
• A minimum of five (5) or more years of previous leadership experience.