Sr Manager, Digital Product Management, Embedded Systems
About the role
The Sr Manager, Digital Product Management, Embedded Systems will lead the development of edge-device and connectivity capabilities for Carrier's refrigeration solutions. Reporting to the Global Product Leader for Edge Devices & Connectivity, this role involves working closely with engineering, segment GMs, sales, commercial leadership, service, and the PMO across CST business units.
Responsibilities
Develop business cases for embedded systems, edge devices, and connected product capabilities from investment rationale through post-launch revenue, margin, lifecycle value, and adoption performance.
Help define the multi-year roadmap for embedded control architecture modernization, including platform consolidation, modular software standards, lifecycle rationalization, backward compatibility, and end-of-life migration planning.
Own product requirements for next-generation controller and edge-device platforms, ensuring architecture decisions support feature reuse, scalable deployment, regional requirements, and long-term maintainability.
Define product requirements for device management, version governance, release readiness, and over-the-air update capabilities across relevant product lines and connected installed bases.
Lead segment strategy and growth planning, market segmentation, competitive positioning, pricing discipline, and value proposition definition across hardware, firmware, connectivity, and software-enabled offerings.
Drive NPI execution with clear stage-gate discipline, launch readiness, cross-functional coordination, customer validation, and commercialization ownership from concept through field deployment.
Requirements
Strategic planning and value management, including pricing discipline, investment prioritization, and roadmap tradeoff management.
Customer relationship management with a strong external commercial orientation and the ability to translate customer needs into product requirements.
Product and services management across hardware, firmware, embedded software, connectivity-adjacent software, diagnostics, and service enablement.
Domain fluency in edge devices, IoT gateways, embedded controllers, telematics, connected hardware platforms, or industrial equipment software.
Familiarity with communication protocols and middleware concepts relevant to connected industrial products, such as CAN, J1939, MQTT, APIs, or equivalent standards.
Understanding of OTA update architectures, including firmware-over-the-air and software-over-the-air delivery, release readiness, and field update reliability.
Strong analytical capability, structured use of VOC, data-driven insights, market analysis, and installed-base intelligence.
Strategic thinking in ambiguous or evolving environments to make clear recommendations, not just options.
Qualifications
Bachelor’s degree in Engineering, Business, or Computer Science.
8+ years of product management experience, with demonstrated ownership of complex software-for-hardware, embedded systems, or connected product portfolios.
5+ years of hands-on product management experience owning a roadmap, defining requirements, building business cases, and driving products from concept through delivery in a B2B or industrial context.
Ability to travel up to 30% of the time, both domestically and internationally.