Sr Manager-Digital Product Management
American Express · New York, NY · 2 wk ago
HybridMarketingFull-time
About the role
The Sr. Manager, Digital Product Management will deliver the Network capabilities to support the modernization of the Authorization platform, driving transaction processing.
Responsibilities
- Define product vision, strategy & roadmap understanding end user needs
- Continuously engage with partners and stakeholders to review growth opportunities for the product
- Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity
- Coach and mentor Product Owners in the team
- Manage the product life cycle from strategic planning to tactical execution closely partnering with business and engineering teams
- Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections
- Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs
- Audit value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy
- Craft high quality user stories with robust acceptance criteria
- Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals
- Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals
- In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos
- Keep up to date with industry, competitor, Agile/SAFe methodologies, AI and new trends
Qualifications
- Bachelor’s degree in computer science, Computer Engineering or related field
- MBA or master’s degree in computer science, Computer Engineering or related field preferred
- 7+ years’ experience as a product owner or manager within a digital product development team
- Consultancy/Strategy and AI experience a plus
- Network Authorization background preferred
- Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)
- Excellent written and verbal communication skills
- Highly organized with a can-do attitude
- Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders
- Demonstrated teamwork and excellent collaboration skills
- Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence
- Experience with Agile methodologies including Scrum, Kanban and SAFe
- Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity
- Proficiency in creating presentations