Jobs · Arizona

Sr Manager-Digital Product Management

American Express · Phoenix, AZ · 2 wk ago
HybridFull-time

About the role

The Sr. Manager, Digital Product Management will deliver the Network capabilities to support the modernization of the Authorization platform, driving transaction processing.

Responsibilities

  • Define product vision, strategy & roadmap understanding end user needs
  • Continuously engage with partners and stakeholders to review growth opportunities for the product
  • Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity
  • Coach and mentor Product Owners in the team
  • Manage the product life cycle from strategic planning to tactical execution closely partnering with business and engineering teams
  • Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections
  • Partner closely with Technologies to translate Business requirements into solutions that meet customers’ needs
  • Audit value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy
  • Craft high quality user stories with robust acceptance criteria
  • Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals
  • Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals
  • In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos
  • Keep up to date with industry, competitor, Agile/SAFe methodologies, AI and new trends

Qualifications

  • Bachelor’s degree in computer science, Computer Engineering or related field
  • MBA or master’s degree in computer science, Computer Engineering or related field preferred
  • 7+ years’ experience as a product owner or manager within a digital product development team
  • Consultancy/Strategy and AI experience a plus
  • Network Authorization background preferred
  • Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.)
  • Excellent written and verbal communication skills
  • Highly organized with a can-do attitude
  • Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders
  • Demonstrated teamwork and excellent collaboration skills
  • Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence
  • Experience with Agile methodologies including Scrum, Kanban and SAFe
  • Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity
  • Proficiency in creating presentations

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