Sr. Manager, Digital Growth & Operations

Essential Functions

• Description

Qualifications

• Bachelor's Degree in Business, Marketing, Information Technology, or related field required.
• Project Management Certification preferred.
• Minimum seven (7) years of progressive experience in eCommerce, digital product, or related fields preferably within the footwear, apparel manufacturer, or outdoor industry.
• Minimum of four (4) years in a role with direct ownership of a digital roadmap, program operations, or platform strategy in a DTC environment.

Knowledge, Skills, and Abilities

• Documented experience owning delivery of a digital product roadmap and program operations in a DTC eCommerce environment
• Documented experience with Shopify Plus, application integrations, and integration partners
• Working knowledge of eCommerce technology platforms including CDP, ESP, CMS, personalization engines, and PIM solutions
• Advanced understanding of eCommerce KPIs, conversion funnel, web merchandising, UX, SEO, and agile methodologies
• Documented experience leading vendor evaluations, RFPs, and contract negotiations for digital platforms and integrations
• Ability to independently access, analyze, and synthesize data into insights to drive experience strategies and decision making
• Strong business case development skills, with the ability to translate data into compelling investment recommendations
• Exceptional change management skills related to technology adoption; project management certification preferred
• Thrives in a fast-paced environment, listens to stakeholders, and leads teams through complex challenges
• Ability to anticipate hurdles, provide creative solutions, and manage multiple competing deliverables with strong attention to detail
• Strong verbal and written communication skills with documented success communicating across working teams, key stakeholders, and executives
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)