Sr Manager, Customer Quality
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to decide which sections to include. The posting includes:
- About Advanced Energy (company description)
- POSITION SUMMARY
- RESPONSIBILITIES (list)
- WORK ENVIRONMENT (location, environment, travel)
- QUALIFICATIONS (list of abilities)
- EXPERIENCE (essential and desirable)
- EDUCATION (essential and desirable)
- COMPENSATION (pay range)
- BENEFITS (list)
- EEO statement (should be removed as boilerplate)
- CO ONLY: application deadline (maybe minor metadata, could be folded into a short p or dropped). The instruction: do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. So we could include a short p for the deadline or drop it. Probably drop it as it's minor.
We need to decide headings: "About the role" maybe corresponds to POSITION SUMMARY? Or we could have "About Advanced Energy" as a section? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. We could include "About Advanced Energy" as a section heading? It's not in the list but could be okay. However they said "Prefer a few substantive sections over many thin ones." Might combine company description with position summary? But we need to preserve all substantive info. Could have sections: About Advanced Energy, Position Summary, Responsibilities, Work Environment, Qualifications, Experience, Education, Compensation, Benefits. That's many sections but each substantive.
But they said prefer a few substantive sections over many thin ones. However we need to preserve all info; we could combine some. For example, "About Advanced Energy" and "Position Summary" could be combined into an "About the role" section that includes company overview and position summary. But the instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have:
- About the role (includes company description and position summary)
- Responsibilities
- Work Environment (maybe not in list but could be okay)
- Qualifications (maybe combine abilities and experience? Actually Qualifications and Experience are separate; but we could combine them into a "Qualifications" section that includes both ability statements and experience/education. However they gave separate examples: Qualifications, Skills, Benefits, Pay, Schedule. They didn't list Experience or Education as headings, but we could still include them if needed. However they said "include a section ONLY when the posting has real, specific content for it". Experience and Education have content, so we could include them. But they said prefer a few substantive sections over many thin ones. Might be okay to have several sections.
Let's think: The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests those as typical. It might be safe to stick to those headings where applicable. We have:
- About the role: could contain company description and position summary.
- Responsibilities: list.
- Qualifications: could contain abilities, experience, education? But they also have Skills separate. Could treat abilities as Skills? The posting has "Ability to communicate effectively..." etc under QUALIFICATIONS. Those are abilities/skills. Then EXPERIENCE and EDUCATION are separate. Could combine them under Qualifications? Might be okay but could be thin.
Better to follow the posting's structure: About Advanced Energy, Position Summary, Responsibilities, Work Environment, Qualifications, Experience, Education, Compensation, Benefits. Use for each.
We must not include boilerplate like EEO, diversity statement, application instructions, etc. Also remove duplicated lines.
We need to output only HTML fragment, no /. Use headings,
for prose,
- for lists.
Let's extract content.
**About Advanced Energy** paragraph:
"Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado."
**WHY BE A PART OF ADVANCED ENERGY?** This is also part of company description, could be included in About Advanced Energy. It's a paragraph about culture. Should we include? It's substantive. Let's include it in About Advanced Energy.
So combine:
"Advanced Energy (Nasdaq: AEIS) is a global leader ... headquartered in Denver, Colorado. WHY BE A PART OF ADVANCED ENERGY? Some people say it’s like working in the best of two worlds. We operate like an agile, growing, small company – you can see your work make a difference to the company every day. Things move quickly and you can see and feel it. At the same time, we’re a global company founded in 1981 and have been publicly traded for more than 28 years. We have a strong cash position, deep trust and partnership with leading customers, a global best-in-class operations capability, and a proven leadership team. We have a track record and resources to make things happen both organically and inorganically. Being part of a nimble company with a solid foundation attracts team members that are capable, driven and like a challenge. Our employees collaborate and know how to have fun inventing, working, building and winning together. At our core, we are Advanced Energy – powering the future, together."
That's a lot but we keep.
**POSITION SUMMARY:** paragraph:
"The Sr Manager of Customer Quality in Fort Collins, CO is responsible for driving customer quality, satisfaction and retention using multiple quality processes and tools for a major OEM customer. This role is responsible for verifying and validating customer requirements to the product, resolving factory customer quality issues and driving overall product quality improvements. Responsibilities also include negotiations on business-critical matters by coordinating input with cross-functional teams and driving solutions. At a Sr Manager level, the expectation is to help drive systemic improvement and build organizational infrastructure."
**RESPONSIBILITIES:** list items (each starts with a verb). We need to capture each bullet.
List:
- Own the executive quality relationship for strategic OEM customers, driving customer satisfaction, business growth, and quality performance.
- Define and execute global customer quality strategies across design, manufacturing, suppliers, and service organizations.
- Lead customer quality governance, including Voice of Customer, scorecards, CAPA, 8D execution, reliability, DPPM, SPC, and continuous improvement initiatives across the product lifecycle.
- Drive cross-functional resolution of complex quality, reliability, and performance issues across global operations and multiple time zones while balancing customer, operational, and business objectives through the development and execution of strategic actions, scalable processes, and sustainable solutions.
- Influence product development, quality systems, and manufacturing strategies by translating customer requirements into scalable quality and reliability solutions throughout the product lifecycle.
- Provide executive oversight of customer escalations, ensuring sustainable root cause resolution, risk mitigation, and timely closure of critical issues while driving systemic and systematic changes that improve organizational quality performance and operational excellence.
- Lead customer audits, executive reviews, supplier assessments, product change management activities (PCNs/ECRs), and regulatory/compliance engagements.
- Partner with seior executives to align customer quality strategy, resource allocation, operational priorities, and long-term business objectives. (Note typo "seior" but we keep as is.)
- Develop organizational capability through process standardization, operational excellence, talent development, succession planning, and leadership of global quality transformation initiatives.
- Build and lead a high-performing global quality culture focused on customer advocacy, proactive risk management, continuous improvement, and end-to-end product lifecycle quality excellence.
**WORK ENVIRONMENT:** paragraph:
"Location: Fort Collins, CO
Environment: Mostly standard office environment, sometimes noisy & busy manufacturing areas / labs, and clean-room environment.
AE is a highly dynamic, technically challenging, and fast-paced workplace.
May need to travel, up to 10-20% of the time (domestic and/or international)."
We could format as a
with line breaks or separate sentences. Use
and maybe
but not needed. We'll just make a paragraph.
**QUALIFICATIONS:** list of abilities:
- Ability to communicate effectively and professionally with a variety of internal and external customers.
- Requires the use of independent judgement, responsible actions and professionalism in all customer dealings.
- Ability to construct cross-functional project teams and complete programs on schedule.
- Ability to balance the requirements of performance, cost, and manufacturability
- Ability to solve complex technical and interpersonal problems
- Ability to manage multiple projects at one time
- Excellent verbal and written communication and interpersonal skills
- Proven ability to successfully manage teams.
- Strong computer skills, including experience with all Microsoft Office products and SAP / Oracle - Enterprise Requirements Planning (ERP)
- Understands SPC and responds to associated data, charts and graphs
- Understands test criteria, associated results and opportunities for improvement
**EXPERIENCE:** essential and desirable.
Essential:
- 5 years of technical leadership experience
- 8-10 years of experience in technical or quality management
- Experienced with working in a fast paced, manufacturing environment
- Experienced in plasma, data center, industrial, and medical industries or working with those customers
- Experienced in working with a global team
- Demonstrated ability to drive change; build structure and repeatable processes
Desirable:
- Experienced with manufacturing quality or product quality or product design management
- Experienced working with field service teams
- Knowledgeable of SPC, Variation Control, and MSA or GR&R techniques
- Knowledgeable of 8D & Root Cause Analysis Metodologies
- Ability to utilize quality / lean tools in analyzing, solving, and discussing problems—e.g. histograms, run charts, control charts, parteto charts, etc.
- Understanding of ISO 9001 quality systems and copy exactly requirements
**EDUCATION:** essential and desirable.
Essential:
- Bachelors degree in Engineering / Science
Desirable:
- Advanced Degree in Engineering / Science or MBA
**COMPENSATION:** paragraph:
"As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include. The posting includes: - About Advanced Energy (company description) - POSITION SUMMARY - RESPONSIBILITIES (list) - WORK ENVIRONMENT (location, environment, travel) - QUALIFICATIONS (list of abilities) - EXPERIENCE (essential and desirable) - EDUCATION (essential and desirable) - COMPENSATION (pay range) - BENEFITS (list) - EEO statement (should be removed as boilerplate) - CO ONLY: application deadline (maybe minor metadata, could be folded into a short p or dropped). The instruction: do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short
or drop it. So we could include a short p for the deadline or drop it. Probably drop it as it's minor. We need to decide headings: "About the role" maybe corresponds to POSITION SUMMARY? Or we could have "About Advanced Energy" as a section? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. We could include "About Advanced Energy" as a section heading? It's not in the list but could be okay. However they said "Prefer a few substantive sections over many thin ones." Might combine company description with position summary? But we need to preserve all substantive info. Could have sections: About Advanced Energy, Position Summary, Responsibilities, Work Environment, Qualifications, Experience, Education, Compensation, Benefits. That's many sections but each substantive.
But they said prefer a few substantive sections over many thin ones. However we need to preserve all info; we could combine some. For example, "About Advanced Energy" and "Position Summary" could be combined into an "About the role" section that includes company overview and position summary. But the instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have:
- About the role (includes company description and position summary)
- Responsibilities
- Work Environment (maybe not in list but could be okay)
- Qualifications (maybe combine abilities and experience? Actually Qualifications and Experience are separate; but we could combine them into a "Qualifications" section that includes both ability statements and experience/education. However they gave separate examples: Qualifications, Skills, Benefits, Pay, Schedule. They didn't list Experience or Education as headings, but we could still include them if needed. However they said "include a section ONLY when the posting has real, specific content for it". Experience and Education have content, so we could include them. But they said prefer a few substantive sections over many thin ones. Might be okay to have several sections.
Let's think: The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests those as typical. It might be safe to stick to those headings where applicable. We have:
- About the role: could contain company description and position summary.
- Responsibilities: list.
- Qualifications: could contain abilities, experience, education? But they also have Skills separate. Could treat abilities as Skills? The posting has "Ability to communicate effectively..." etc under QUALIFICATIONS. Those are abilities/skills. Then EXPERIENCE and EDUCATION are separate. Could combine them under Qualifications? Might be okay but could be thin.
Better to follow the posting's structure: About Advanced Energy, Position Summary, Responsibilities, Work Environment, Qualifications, Experience, Education, Compensation, Benefits. Use for each.
We must not include boilerplate like EEO, diversity statement, application instructions, etc. Also remove duplicated lines.
We need to output only HTML fragment, no /. Use headings,
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests those as typical. It might be safe to stick to those headings where applicable. We have:
- About the role: could contain company description and position summary.
- Responsibilities: list.
- Qualifications: could contain abilities, experience, education? But they also have Skills separate. Could treat abilities as Skills? The posting has "Ability to communicate effectively..." etc under QUALIFICATIONS. Those are abilities/skills. Then EXPERIENCE and EDUCATION are separate. Could combine them under Qualifications? Might be okay but could be thin.
Better to follow the posting's structure: About Advanced Energy, Position Summary, Responsibilities, Work Environment, Qualifications, Experience, Education, Compensation, Benefits. Use for each.
We must not include boilerplate like EEO, diversity statement, application instructions, etc. Also remove duplicated lines.
We need to output only HTML fragment, no /. Use headings,
headings,
for prose,
- for lists.
Let's extract content.
**About Advanced Energy** paragraph:
"Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado."
**WHY BE A PART OF ADVANCED ENERGY?** This is also part of company description, could be included in About Advanced Energy. It's a paragraph about culture. Should we include? It's substantive. Let's include it in About Advanced Energy.
So combine:
"Advanced Energy (Nasdaq: AEIS) is a global leader ... headquartered in Denver, Colorado. WHY BE A PART OF ADVANCED ENERGY? Some people say it’s like working in the best of two worlds. We operate like an agile, growing, small company – you can see your work make a difference to the company every day. Things move quickly and you can see and feel it. At the same time, we’re a global company founded in 1981 and have been publicly traded for more than 28 years. We have a strong cash position, deep trust and partnership with leading customers, a global best-in-class operations capability, and a proven leadership team. We have a track record and resources to make things happen both organically and inorganically. Being part of a nimble company with a solid foundation attracts team members that are capable, driven and like a challenge. Our employees collaborate and know how to have fun inventing, working, building and winning together. At our core, we are Advanced Energy – powering the future, together."
That's a lot but we keep.
**POSITION SUMMARY:** paragraph:
"The Sr Manager of Customer Quality in Fort Collins, CO is responsible for driving customer quality, satisfaction and retention using multiple quality processes and tools for a major OEM customer. This role is responsible for verifying and validating customer requirements to the product, resolving factory customer quality issues and driving overall product quality improvements. Responsibilities also include negotiations on business-critical matters by coordinating input with cross-functional teams and driving solutions. At a Sr Manager level, the expectation is to help drive systemic improvement and build organizational infrastructure."
**RESPONSIBILITIES:** list items (each starts with a verb). We need to capture each bullet.
List:
- Own the executive quality relationship for strategic OEM customers, driving customer satisfaction, business growth, and quality performance.
- Define and execute global customer quality strategies across design, manufacturing, suppliers, and service organizations.
- Lead customer quality governance, including Voice of Customer, scorecards, CAPA, 8D execution, reliability, DPPM, SPC, and continuous improvement initiatives across the product lifecycle.
- Drive cross-functional resolution of complex quality, reliability, and performance issues across global operations and multiple time zones while balancing customer, operational, and business objectives through the development and execution of strategic actions, scalable processes, and sustainable solutions.
- Influence product development, quality systems, and manufacturing strategies by translating customer requirements into scalable quality and reliability solutions throughout the product lifecycle.
- Provide executive oversight of customer escalations, ensuring sustainable root cause resolution, risk mitigation, and timely closure of critical issues while driving systemic and systematic changes that improve organizational quality performance and operational excellence.
- Lead customer audits, executive reviews, supplier assessments, product change management activities (PCNs/ECRs), and regulatory/compliance engagements.
- Partner with seior executives to align customer quality strategy, resource allocation, operational priorities, and long-term business objectives. (Note typo "seior" but we keep as is.)
- Develop organizational capability through process standardization, operational excellence, talent development, succession planning, and leadership of global quality transformation initiatives.
- Build and lead a high-performing global quality culture focused on customer advocacy, proactive risk management, continuous improvement, and end-to-end product lifecycle quality excellence.
**WORK ENVIRONMENT:** paragraph:
"Location: Fort Collins, CO
Environment: Mostly standard office environment, sometimes noisy & busy manufacturing areas / labs, and clean-room environment.
AE is a highly dynamic, technically challenging, and fast-paced workplace.
May need to travel, up to 10-20% of the time (domestic and/or international)."
We could format as a
with line breaks or separate sentences. Use
and maybe
but not needed. We'll just make a paragraph. **QUALIFICATIONS:** list of abilities: - Ability to communicate effectively and professionally with a variety of internal and external customers. - Requires the use of independent judgement, responsible actions and professionalism in all customer dealings. - Ability to construct cross-functional project teams and complete programs on schedule. - Ability to balance the requirements of performance, cost, and manufacturability - Ability to solve complex technical and interpersonal problems - Ability to manage multiple projects at one time - Excellent verbal and written communication and interpersonal skills - Proven ability to successfully manage teams. - Strong computer skills, including experience with all Microsoft Office products and SAP / Oracle - Enterprise Requirements Planning (ERP) - Understands SPC and responds to associated data, charts and graphs - Understands test criteria, associated results and opportunities for improvement **EXPERIENCE:** essential and desirable. Essential: - 5 years of technical leadership experience - 8-10 years of experience in technical or quality management - Experienced with working in a fast paced, manufacturing environment - Experienced in plasma, data center, industrial, and medical industries or working with those customers - Experienced in working with a global team - Demonstrated ability to drive change; build structure and repeatable processes Desirable: - Experienced with manufacturing quality or product quality or product design management - Experienced working with field service teams - Knowledgeable of SPC, Variation Control, and MSA or GR&R techniques - Knowledgeable of 8D & Root Cause Analysis Metodologies - Ability to utilize quality / lean tools in analyzing, solving, and discussing problems—e.g. histograms, run charts, control charts, parteto charts, etc. - Understanding of ISO 9001 quality systems and copy exactly requirements **EDUCATION:** essential and desirable. Essential: - Bachelors degree in Engineering / Science Desirable: - Advanced Degree in Engineering / Science or MBA **COMPENSATION:** paragraph: "As required by multiple state pay transparency laws, Advanced Energy provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience