Sr. Manager, Corporate Programs

About the role

The Senior Manager, Corporate Programs is a member of the Management Team and is responsible for providing leadership for all program business across the organization, with full accountability for the performance, growth, and profitability of the book.

Responsibilities

• Lead the vision, direction, and ongoing management of all corporate program initiatives, ensuring strong alignment with enterprise growth objectives.
• Identify, evaluate, and pursue new program opportunities and enhancements by analyzing market trends, distribution channels, competitive dynamics, and customer needs.
• Build strong relationships with Program Administrators and distribution partners to drive premium growth, strengthen retention, and expand market presence.
• Direct the research, development, and optimization of program products, including coverage design, endorsements, forms, rating, and pricing.
• Own program performance, including direct responsibility for achieving loss ratio, premium, and profitability goals.
• Oversee underwriting guidelines, technical support, compliance oversight, and referral handling across all programs.
• Cook up with reinsurers on underwriting strategy, adherence to treaty requirements, and results management.

Qualifications & Skills

• Bachelor’s degree in applicable discipline. CPCU or other insurance related coursework required desirable.
• 10+ years of relevant work experience; specialized program underwriting experience. 5+ years management experience.
• Effective communication and organizational skills required.
• Solid commercial lines underwriting background required.
• Knowledge of Product Development activities is desirable.
• Strong verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Able to flex their personal style to build trust and open communication.
• Able to resolve conflict through persuasive and effective communication and consensus building.
• Able to work collaboratively within large and small groups, as well as one on one to achieve desired results.
• Able to champion mission and values and build commitment to organizational strategy.
• Able to manage numerous projects simultaneously to include resource allocation and acquisition, scheduling, managing budgets, coaching and training.

Benefits

• Welcoming and positive work environment.
• Colleague Appreciation events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule. The Hybrid work schedule will require two full days per week in the office, with the option of working the remaining days per month at home or in the office.
• Competitive pay scale.
• Generous paid time off package.
• Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars.
• Outstanding company bonus programs.
• Tuition Reimbursement.
• And many more exciting company benefits!!

Pay

Mercant Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $125,000 - $165,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications.