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Jobs · OTHR · North Carolina

Sr. Manager, Corporate Services

Millennium Print Group, A Subsidiary of the Pokémon Company International · Raleigh, NC · 1 mo ago
On-siteOTHRFull-time

Millennium Print Group (MPG), a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. Based in North Carolina's Research Triangle Park and Piedmont Triad regions, MPG specializes in trading and collectible cards and has nearly tripled in size since 2019.

Location: Morrisville, NC | Schedule: Full-Time, Onsite | FLSA Status: Salaried Exempt

About the Role

The Senior Manager, Corporate Services oversees workplace operations, executive support functions, office services, corporate travel, events, vendor management, and administrative operations. This role serves as the primary owner of the employee and visitor workplace experience while ensuring the organization's corporate offices operate efficiently, professionally, and in alignment with business needs. The ideal candidate is a service-oriented leader who excels at building relationships, improving processes, developing teams, and creating exceptional workplace experiences.

Responsibilities

  • Lead Executive Assistant, reception, and administrative support functions.
  • Oversee workplace operations for the 10900 and 10700 World Trade Boulevard corporate facilities.
  • Manage office planning, workplace optimization, conference room operations, and employee relocations.
  • Coordinate workplace readiness for new hires, transfers, and internal moves.
  • Lead travel management, executive meetings, leadership offsites, town halls, and company events.
  • Manage mailroom, shipping, courier, office supply, and workplace support services.
  • Oversee vendor relationships, contracts, and service providers.
  • Develop and manage budgets while ensuring responsible use of company resources.
  • Monitor service levels, stakeholder feedback, and performance metrics.
  • Drive workplace experience improvements and operational excellence initiatives.
  • Partner with HR, IT, Security, Finance, Facilities, and Executive Leadership to support business objectives.
  • Build, mentor, and develop a high-performing Corporate Services team.

Requirements

  • Bachelor's degree in Business Administration, Hospitality, Facilities Management, Human Resources, or a related field preferred; equivalent experience may be considered.
  • 7+ years of experience in workplace operations, executive support, office administration, corporate services, facilities coordination, or related functions.
  • 5+ years of leadership experience managing employees, vendors, and service teams.
  • Experience supporting executive leadership teams required.
  • Experience managing office operations, workplace services, corporate events, and vendor relationships strongly preferred.

Skills

  • Strong workplace operations and employee experience expertise.
  • Exceptional leadership, coaching, and team development skills.
  • Experience managing vendors, budgets, contracts, and service delivery programs.
  • Strong project management and organizational abilities.
  • Excellent communication and relationship-building skills.
  • Strong problem-solving and analytical capabilities.
  • Customer-service mindset with exceptional attention to detail.
  • Ability to thrive in a fast-paced and growing organization.

How You Will Be Successful

  • People First: Create outstanding employee and visitor experiences that support organizational success.
  • Dedicated to Service Excellence: Deliver responsive, professional, and high-quality support across all workplace functions.
  • Building Relationships: Develop strong partnerships that improve workplace effectiveness and employee satisfaction.
  • Integrity and Respect: Lead with accountability, professionalism, and transparency.
  • Challenging the Expected: Continuously improve workplace operations, service delivery, and organizational support functions.

Benefits

  • Competitive compensation above the industry, commensurate with experience, including an annual incentive bonus plan.
  • 100% employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability; subsidized premiums for medical, dental, and vision for employee dependents.
  • 401(k) plan with up to a 6% dollar-for-dollar employer match.
  • Health Savings/Flexible Spending Account options.
  • Paid time off, including 10 company-paid holidays plus 1 floating holiday.
  • Employee Assistance Program.
  • Wellness programs.
  • Career development opportunities.
  • Comprehensive relocation package available for qualified candidates.

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