Sr. Manager, Continuous Improvement

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by the trusted brands Shark and Ninja, the company drives disruptive innovation across multiple product categories, achieving significant growth and market share gains. Headquartered in Needham, Massachusetts, SharkNinja employs over 4,100 associates and sells products through key retailers and distributors worldwide.

About the Role

Based remotely and reporting to the Sr. Vice President, Global Logistics, the Senior Manager, Continuous Improvement will lead cost savings, service improvement, and operational excellence initiatives across SharkNinja’s Operations organization. This role owns the visibility, governance, and execution of initiatives that reduce costs, improve service, and unlock scalable efficiency. The position partners cross-functionally with Operations, Supply Chain, Logistics, Finance, Sales, Planning, and other stakeholders to identify, prioritize, and deliver high-impact opportunities.

Responsibilities

• Own the Operations Efficiency Agenda: Lead the Operations Efficiency program, serving as the central owner for cost savings, service improvement, and continuous improvement initiatives. Develop and manage the project portfolio, including opportunity identification, business case development, prioritization, execution tracking, risk management, and benefits realization. Establish governance, routines, and reporting to ensure initiatives stay on track and leaders have visibility into progress, savings, and risks.
• Drive Cost Savings and Service Improvement: Identify opportunities to reduce Operations Expense while maintaining or improving service levels, customer experience, and operational reliability. Partner with Global Logistics to analyze distribution, transportation, delivery, warehousing, carrier, and network cost drivers. Lead cross-functional workstreams focused on cost-to-serve, delivery efficiency, network utilization, freight optimization, accessorial management, productivity, and service performance. Translate data into actionable recommendations and execution plans.
• Partner Cross-Functionally to Deliver Results: Collaborate with Operations, Supply Chain, Finance, Sales, Planning, Consumer Experience, and other business partners to execute opportunities. Work with Finance to align savings methodologies, validate benefits, and reflect impacts in forecasts, budgets, and financial reporting. Create transparency around initiative owners, milestones, financial impacts, dependencies, and risks. Influence without authority in a fast-moving, matrixed organization to ensure alignment and accountability.
• Lead Continuous Improvement: Apply structured problem-solving, Lean, Six Sigma, or similar methods to complex operational challenges. Identify root causes of cost increases, service misses, process inefficiencies, and operational friction. Develop scalable processes, playbooks, and tools to improve how SharkNinja identifies, manages, and delivers efficiency opportunities. Foster a culture of ownership, accountability, and speed in operational improvements.

Requirements

• 7+ years of experience in Operations, Supply Chain, Logistics, Continuous Improvement, or a related field, preferably in consumer products, retail, eCommerce, durable goods, or high-growth global operations.
• Demonstrated experience leading cost reduction, operational efficiency, productivity, or transformation initiatives.
• Strong understanding of logistics, distribution, transportation, warehousing, delivery operations, and cost-to-serve drivers.
• Experience managing a portfolio of cross-functional initiatives with multiple owners, timelines, dependencies, and financial impacts.
• Proven ability to partner with Finance on savings validation, forecasting, budgeting, or financial performance tracking.
• Strong analytical skills with the ability to turn complex data into clear insights, recommendations, and action plans.
• Experience influencing cross-functional stakeholders and senior leaders in a fast-paced, matrixed environment.
• Background in Lean, Six Sigma, Kaizen, process improvement, or operational excellence.
• Proficiency in Microsoft Project, Excel, PowerPoint, and Visio; experience with ERP/WMS/eCommerce platforms (e.g., SAP, Oracle, Shopify, Salesforce Commerce Cloud) is a plus.

Qualifications

• Undergraduate degree from a respected college/university, ideally in Supply Chain Management or Engineering.
• Master’s degree in Business Administration or a technical discipline is a plus but not required.

Other Requirements

• Travel required (domestic and international) – up to 20%.
• Flexible work schedule to accommodate virtual meetings with other regions.

Pay

Annual salary range: $145,000—$175,000 USD.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts and health savings accounts (HSA) with company contribution.
• 401(k) retirement plan with matching.
• Employee stock purchase program.
• Life insurance, AD&D, short-term disability, and long-term disability insurance.
• Generous paid time off, company holidays, and parental leave.
• Identity theft protection and pet insurance.
• Pre-paid legal insurance and back-up child/eldercare days.
• Product discounts and referral bonus program.
• Wellness programs and high-impact learning opportunities.

Our Culture

At SharkNinja, we push boundaries and tackle the impossible with an Outrageously Extraordinary mindset. We thrive on breaking out of our swim lanes and disrupting markets. Our culture values diversity, equity, and inclusion, ensuring every voice is heard and every associate has the opportunity to make an impact. We empower personal and professional growth through bold learning programs and a supportive community.