SR. MANAGER, CONTINUOUS IMPROVEMENT

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by the trusted Shark and Ninja brands, we bring disruptive innovation to market, driving significant growth and market share gains across multiple product categories. Headquartered in Needham, Massachusetts, we employ over 4,100 associates and sell our products through key retailers, online and offline, and global distributors.

About the role

Based remotely and reporting to the Sr. Vice President, Global Logistics, the Senior Manager, Continuous Improvement will play a critical leadership role in driving cost savings, service improvement, and operational excellence across SharkNinja’s Operations organization. This individual will own the visibility, governance, and execution of initiatives that reduce cost, improve service, and unlock scalable efficiency across the business. The role partners cross-functionally with Operations, Supply Chain, Logistics, Finance, Sales, Planning, and other key stakeholders to identify, prioritize, and deliver high-impact opportunities across the Operations expense base.

Responsibilities

• Own the Operations Efficiency Agenda: Lead the Operations Efficiency program, serving as the central owner for cost savings, service improvement, and continuous improvement initiatives across the Operations expense base. Develop and manage the project portfolio, including opportunity identification, business case development, initiative prioritization, execution tracking, risk management, and benefits realization.
• Establish governance, routines, and reporting mechanisms to ensure initiatives remain on track, roadblocks are escalated quickly, and leaders have visibility into progress, savings, and risks.
• Act as a thought partner to Operations leadership by identifying where cost, service, process, or organizational improvements can unlock meaningful business value.
• Drive Cost Savings and Service Improvement: Identify opportunities to reduce Operations Expense while maintaining or improving service levels, customer experience, and operational reliability.
• Partner with Global Logistics to deeply understand distribution, transportation, delivery, warehousing, carrier, and network cost drivers.
• Lead cross-functional workstreams focused on improving cost-to-serve, delivery efficiency, network utilization, freight optimization, accessorial management, productivity, and service performance.
• Translate data and operational insights into actionable recommendations, business cases, and execution plans.
• Challenge existing ways of working and bring a continuous improvement mindset to scaling operations with speed, agility, and discipline.
• Partner Cross-Functionally to Deliver Results: Collaborate closely with Operations, Supply Chain, Finance, Sales, Planning, Consumer Experience, and other business partners to identify and execute opportunities.
• Build strong working relationships with Finance to ensure savings methodologies are aligned, benefits are validated, and impacts are reflected in forecast updates, budgets, and financial reporting.
• Create transparency across initiative owners, milestones, financial impacts, dependencies, and risks.
• Influence without authority across a fast-moving, matrixed organization, ensuring teams are aligned around common goals and accountable for delivery.
• Lead Continuous Improvement: Apply structured problem-solving, Lean, Six Sigma, or similar continuous improvement methods to complex operational challenges.
• Identify root causes of cost increases, service misses, process inefficiencies, and operational friction.
• Develop scalable processes, playbooks, and tools that improve how SharkNinja identifies, manages, and delivers efficiency opportunities.
• Create a culture of ownership, accountability, and speed in delivering operational improvements.

Requirements

• 7+ years of experience in Operations, Supply Chain, Logistics, Continuous Improvement, or a related field.
• Experience in consumer products, retail, eCommerce, durable goods, or high-growth global operations.
• Demonstrated experience leading cost reduction, operational efficiency, productivity, or transformation initiatives.
• Strong understanding of logistics, distribution, transportation, warehousing, delivery operations, and cost-to-serve drivers.
• Experience managing a portfolio of cross-functional initiatives with multiple owners, timelines, dependencies, and financial impacts.
• Proven ability to partner with Finance on savings validation, forecasting, budgeting, or financial performance tracking.
• Strong analytical skills with the ability to turn complex data into clear insights, recommendations, and action plans.
• Experience influencing cross-functional stakeholders and senior leaders in a fast-paced, matrixed environment.
• Background in Lean, Six Sigma, Kaizen, process improvement, or operational excellence.
• Proficient in Microsoft Project, Excel, PowerPoint, and Visio; experience with ERP/WMS/eCommerce platforms (e.g., SAP, Oracle, Shopify, Salesforce Commerce Cloud) a plus.
• Undergraduate degree in Supply Chain Management, Engineering, or a related discipline from a respected college/university; MBA or technical Master’s degree a plus.
• Up to 20% domestic and international travel required.
• Flexible work schedule to accommodate virtual meetings with other regions.

Pay

Annual salary range: $145,000—$175,000 USD.

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts and health savings accounts (HSA) with company contribution
• 401(k) retirement plan with matching
• Employee stock purchase program
• Life insurance and AD&D
• Short-term and long-term disability insurance
• Generous paid time off and company holidays
• Parental leave
• Identity theft protection
• Pet insurance
• Pre-paid legal insurance
• Back-up child and eldercare days
• Product discounts
• Referral bonus program
• Wellness programs
• High-impact Learning Programs featuring bold voices redefining what’s possible