Sr. Manager, Commission Programs (ICM)
The Team You Will Be Joining
Established organization with a complex sales compensation environment supporting a large, performance-driven sales organization.
Business-critical commission function with direct impact on payout accuracy, sales behavior, financial controls, and business performance.
Environment where the ICM platform serves as the foundation for commission calculations, plan execution, reporting, and governance.
Collaborative team working closely across Sales, Finance, HR, IT, and external vendors.
Organization focused on improving automation, scalability, reporting, controls, and long-term system performance.
Opportunity to own and lead a highly visible ICM platform and commission operations function.
Ability to drive major system implementation, enhancement, migration, and process improvement initiatives.
Direct partnership with senior stakeholders across Sales, Finance, HR, IT, and business leadership.
Leadership responsibility for a small team supporting both technical system needs and business operations.
High-impact role tied directly to commission accuracy, seller engagement, sales effectiveness, and business outcomes.
Opportunity to build stronger governance, reporting, controls, and scalable commission processes.
Fort Mill, South Carolina
Hybrid - 3-4 days on-site
Serve as the Functional Owner of the ICM Platform
Responsible for system strategy, configuration, performance, compliance, and roadmap.
Lead End-to-End ICM Implementations, Enhancements, Upgrades, and Transformation Initiatives
Partner with IT and vendors to manage integrations, data architecture, automation, and long-term system scalability.
Translate Complex Compensation Plan Designs into System Logic, Business Rules, Workflows, and Operational Processes
Ensure accurate and timely incentive calculations and payouts.
Oversee End-to-End Commission Operations
Drive continuous improvement across commission processes, controls, reporting, and system performance.
Identify Risks, Execution Gaps, and Design Limitations, Then Proactively Implement Solutions
Lead and develop a team of 2–3 technical and business-oriented resources.
Requirements
- Bachelor’s degree in Finance, Business, Analytics, or a related field
- 7–12+ years of experience in incentive compensation, sales operations, commission program management, or a related field
- Hands-on experience with ICM platforms such as Oracle, Varicent, Xactly, or similar systems
- Proven experience leading ICM implementations, platform migrations, major enhancements, or system transformation initiatives
- Experience translating compensation plans into system logic, rules, workflows, and operational processes
- Strong understanding of commission calculations, payout processes, plan logic, controls, reporting, and governance
- Demonstrated people leadership experience managing technical and business resources
- Strong analytical, problem-solving, organizational, and stakeholder management skills