Sr Manager, Business Strategy- Operations AI Fluency & Adoption
About the role
Your opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s). Austin: 11800 Schwab Way, Austin, TX 78758; El Paso: 1945 Northwestern Dr., El Paso, TX 79912; Omaha: 200 South 108th Ave., Omaha, NE 68154; Orlando: 2001 Summit Park Dr, Orlando, FL 32810; Westlake: 3000 Schwab Way, Westlake, TX 76262. Operations brings together the systems, processes, and people that power how we serve clients. The Operations Transformation Organization advances this work through data, automation, and artificial intelligence, including AI-enabled workflows, employee tools, learning, and responsible-use standards. As Senior Manager, AI Fluency & Adoption, you will shape how Operations employees build the knowledge, confidence, and practical habits needed to work effectively in an AI-enabled environment. This role offers the opportunity to make artificial intelligence useful and approachable at scale while strengthening workforce readiness and how work gets done.
Responsibilities
- Build and execute a scalable AI fluency and adoption road