Sr. Manager, AI Adoption & Enablement Strategy

Position Purpose

The Senior Manager, AI Adoption and Enablement Strategy leads the strategy and execution required to translate AI investments into meaningful business adoption, capability building, and measurable impact. This role sits at the intersection of change leadership, learning strategy, cross-functional influence, and business enablement, helping teams move from awareness and experimentation to confident, sustained use of AI in the flow of work.

This role partners closely with senior leaders, key stakeholders, and cross-functional teams (e.g., AI Transformation, Internal Communications, HR Analytics, Technology, Legal, Organization Development) to identify adoption opportunities, shape enablement priorities, and ensure AI capabilities are aligned to business goals, user needs, and enterprise readiness.

Responsibilities

• Determine learner capabilities and learner needs by reviewing job requirements, experiencing the learner's environment, connecting with learners and leaders closest to the role, and evaluating key metrics.
• Develop strategy for assigned content areas (content area plan) and recommend solutions to business partners that address learner needs to increase associate competence and confidence.
• Collaborate with other LSMs to ensure assigned content areas are represented.
• Determine and maintain effectiveness of content areas.
• Work with learning Design & Development, Technology, and/or Delivery teams to determine the most effective learning solutions for assigned content areas and communicate solutions to business partners.
• Create learning plans for assigned job roles based on learner needs. For assigned job roles, validate content area recommendations from other LSMs.
• Work closely with learning Execution, Technology, and Delivery team members to ensure execution of learning plans.
• Determine and maintain effectiveness of learning plans.
• Collaborate with business partners, keeping them informed, influencing the right decisions for learners, and effectively addressing difficult issues.
• Demonstrate the courage to say what needs to be said, while maintaining strong relationships. Gain buy-in from stakeholders at multiple levels of the organization.

Key Responsibilities

• Determine learner capabilities and learner needs by reviewing job requirements, experiencing the learner's environment, connecting with learners and leaders closest to the role, and evaluating key metrics and connect with business partners to stay current on the needs of the business.
• Develop strategy for assigned content areas (content area plan) and recommend solutions to business partners that address learner needs to increase associate competence and confidence.
• Collaborate with other LSMs to ensure assigned content areas are represented.
• Determine and maintain effectiveness of content areas.
• Work with learning Design & Development, Technology, and/or Delivery teams to determine the most effective learning solutions for assigned content areas and communicate solutions to business partners.
• Create learning plans for assigned job roles based on learner needs. For assigned job roles, validate content area recommendations from other LSMs.
• Work closely with learning Execution, Technology, and Delivery team members to ensure execution of learning plans.
• Determine and maintain effectiveness of learning plans.
• Collaborate with business partners, keeping them informed, influencing the right decisions for learners, and effectively addressing difficult issues.
• Demonstrate the courage to say what needs to be said, while maintaining strong relationships. Gain buy-in from stakeholders at multiple levels of the organization.

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications

• Experience leading enterprise AI adoption, enablement, digital transformation, or change management initiatives.
• Demonstrated success driving cross-functional programs across business, HR, operations, technology, and/or learning teams.
• Strong understanding of AI enablement, user adoption, behavior change, and organizational readiness.
• Experience building adoption strategies, communication plans, and scalable enablement approaches for broad audiences.
• Experience designing and scaling learning and development strategies that build capability across broad audiences, including literacy, skill-building, and adoption support for new ways of working.
• Ability to translate complex or technical concepts into clear, actionable guidance for senior leaders and business partners.
• Strong executive presence and experience influencing senior stakeholders across multiple functions.
• Experience using metrics, KPIs, and adoption signals to assess impact and guide strategy.
• Background in learning and development, organizational effectiveness, change leadership, talent strategy, or digital transformation.
• Demonstrated ability to lead through ambiguity and bring structure, clarity, and momentum to emerging priorities.
• Strong people leadership skills, including coaching, prioritization, and cross-functional team leadership.
• Bachelor’s degree in business, organizational development, learning, human resources, communications, technology, or a related field; advanced degree preferred.

Minimum Years Of Work Experience

• 2

Competencies

• COLLABORATES: Building partnerships and working collaboratively with others to meet shared objectives.
• COMMUNICATES EFFECTIVELY: Developing and delivering communications that convey a clear understanding of the unique needs of different audiences.
• COURAGE: Stepping up to address difficult issues, saying what needs to be said.
• CUSTOMER FOCUS: Building strong customer relationships and delivering customer-centric solutions.
• STRATEGIC MINDSET: Seeing ahead to future possibilities and translating them into breakthrough strategies.
• ORGANIZATIONAL SAVVY: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• DECISION QUALITY: Making good and timely decisions that keep the organization moving forward.
• INTERPERSONAL SAVVY: Relating openly and comfortably with diverse groups of people.
• PERSUADES: Using compelling arguments to gain the support and commitment of others.
• PLANS and ALIGNS: Planning and prioritizing work to meet commitments aligned with organizational goals.
• ACTION ORIENTED: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• BUSINESS INSIGHT: Applying knowledge of business and the marketplace to advance the organization's goals.