Sr. Manager Business Continuity and Emergency Management
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve—we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people.
At McKesson NAPS, we are committed to improving healthcare by connecting people with the medicines, products, and information they need to thrive. As a leader in healthcare solutions, we are dedicated to innovation, integrity, and service excellence. Join us in driving change and making a difference in patients' lives.
About the role
We are seeking a dynamic and strategic Sr. Manager of Business Continuity to lead McKesson PSaS business unit continuity efforts, working collaboratively to define business continuity and document business impacts and recovery strategies. The focus of the Sr. Manager will be both strategic—leading business continuity programs and practices—and tactical, working on the ground implementation. The Sr. Manager will drive and deliver Business Continuity commitment, support, ownership, accountability, and results within the business unit. This role will also aid and liaise with Global Security, Enterprise Risk Management, Real Estate, Environmental Health & Safety, Customer requirements, and other duties as assigned.
The Sr. Manager will report directly to the Senior Director of Business Continuity for McKesson PSaS and have a dotted line reporting relationship to internal business unit executive leadership.
Responsibilities
- Lead a coordinated business unit continuity program in alignment with continuity best practices.
- Support the McKesson established framework and lead and support the completion of continuity plans and continuous cycle of update, validation, and corrective action.
- Remain well-informed of and implement best practices and industry-wide standards wherever practical to support and improve the program.
- Identify key components that serve as the basis for continuity plans and programs.
- Implement standard Risk Assessment, Business Impact Analysis, and other Business Continuity tools, capabilities, and education.
- Collaborate with Information Technology Services to ensure consensus on critical functions and how they will be supported during a disruption on behalf of the business unit.
- Drive and deliver effective Business Continuity strategies to support and, in time of disaster, assist to recover McKesson PSaS and business unit critical business functions.
- Coordinate with and support Emergency Management with preparation for crisis and support crisis response efforts within both the business unit and PSaS organization.
- Conduct risk assessments and vulnerability analyses to identify potential threats and their impact on business unit operations.
- Serve as the primary liaison with local, state, and federal emergency services and agencies in coordination with McKesson PSaS resources.
- Ensure all Business Continuity and site Emergency Management plans and activities comply with healthcare regulations and accreditation standards.
- Within the EOC/ICS structure, manage the allocation and deployment of resources, including personnel, equipment, and facilities, during emergencies.
- Ensure that all preferred asset deployment and response contracts are in place to support organizational response needs, leveraging any McKesson MSAs or local contracts established. This includes managing business unit contract renewals, liaising with legal to ensure their updated versioning.
- Build and maintain strong strategic relationships with community organizations, government agencies, and other stakeholders for community stakeholder engagement.
- Build and foster internal business unit relationships interdepartmentally to support a culture of Business Continuity across the organization.
- Co-facilitate, along with department leads or business unit leadership, at least one enterprise-level tabletop exercise every other year and at least 2 departmental tabletop exercises at the departmental level. Include hotwash reports to McKesson PSaS leadership, action plans, and plan updates based on lessons learned within 90 days of exercise.
- Create, assist, maintain, monitor, and validate Business Continuity Plans within the business continuity tracking tool (Riskonnect today); coordinate with units/oversee writing of Business Continuity Plans across PSaS.
- Manage, for the business unit, the continuous and regular validation and testing of documented Business Continuity plans; create scenarios to re-establish operations from various types of business disruptions.
- Conduct significant internal and external coordination with key partners, across business units, and with key external partners ensuring plans are updated and available to management teams in the event of a disruption.
- Attend professional meetings and participate in training or other educational offerings to update professional knowledge regarding new developments and technologies related to disaster recovery and business continuity.
- Demonstrate excellent written and oral communication skills.
- Perform other duties as assigned.
Requirements
- Degree or equivalent experience.
- Typically requires 7+ years of professional experience.
Skills
- 7+ years of experience in business continuity, risk management, or emergency management.
Qualifications
- Bachelor's Degree.
- Certification in Project Management (PMP), Emergency Management from FEMA or similar agency/authority, Certified Business Continuity Professional (CBCP), or other related industry certification.
- Additional leadership experience in Business Continuity, Emergency Management, Healthcare, OSHA/Joint Commission, or State/Federal emergency planning can be considered in lieu of board certification.
Working Conditions
- Work environment may involve some exposure to hazards or physical risks, which require following basic safety precautions; work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
- Subject to respond to varying and unpredictable situations.
- Accountable to respond to emergency situations at possibly irregular hours.
- Travel requirements could be up to 50% routinely and/or for extended periods of time if deployments are required in isolated incident responses.
This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work-from-home model. If located in the DFW area, the selected candidate may be expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated according to team needs and business priorities.
Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Pay
Our Base Pay Range for this position is $112,700 - $187,800. This is determined by several factors, including performance, experience, skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities, may be offered.
Benefits
For more information regarding benefits at McKesson, please click here.