Sr Manager Asset Protection, Health & Safety, Facilities (1322)

About the role

To educate colleagues and foster an environment that mitigates risk, reduces loss, and protects company assets while maintaining a safe and secure workplace for both clients and employees, without detracting from the luxury customer experience.

Responsibilities

• Oversee the day-to-day protection of company’s assets and execute asset protection strategies through the management of internal teams and external service providers.
• Work closely with UK partners, Global Insurance, Legal, and third-party vendors to ensure compliance with insurance requirements for off-site events, manage loss reporting, coordinate claims, and support overall risk management initiatives.
• Ensure the effective implementation of security, safety, and operational controls across the retail portfolio.
• Lead and manage the Environmental, Health and Safety (EHS) program to ensure compliance with all regulatory standards at WOSG.
• Utilize in-depth knowledge of OSHA requirements to establish and maintain safe and environmentally sound workplaces in retail locations and corporate offices.
• Provide guidance on risk mitigation, promote a culture of safety, and implement best practices to protect colleagues and the environment.
• Oversee the facilities management function across the entire U.S. portfolio, ensuring all retail locations, corporate offices, and distribution facilities are maintained to company and brand standards.
• Support the company's continued expansion within the U.S. market by collaborating with the Store Development team on new store construction, remodels, relocations, and real estate projects.
• Leverage your extensive Asset Protection and leadership skill set to support the Director or Retail Operations, providing consultative partnership to solve challenges related to Asset Protection, Environmental, Health & Safety, and Facilities.

Qualifications and Experience

• Bachelor’s degree or equivalent
• 5 years of leading Asset Protection function, preferably in luxury retail
• 5-10 total years of experience in related positions (e.g., security, internal audit, health & safety, facilities maintenance, etc.)
• Excellent planning, multi-tasking in fast-paced environment, and organizational skills
• Strong analytical and problem-solving skills
• Sound judgment with ability to make quick, informed decisions
• Strong computer skills, web navigation, Microsoft Office (Excel, Word, PowerPoint)
• SAP experience preferred (or other enterprise level ERP system)
• Knowledge of inventory control process for planning, execution, and reconciliation
• Knowledge of POS exception reporting and procedures
• Previous experience with Security/Asset Protection affiliated equipment (CCTV/Alarm Systems) is strongly preferred
• Excellent interpersonal and communication skills with the ability to work collaboratively and cross-functionally with all levels of management
• Excellent leadership skills imperative to the position
• Able to prioritize projects in order of importance is a must
• Excellent written and verbal communication skills
• Able to work independently as well as in a team
• Able to work flexible schedules based on business needs which may include evenings, weekends, and holidays
• Able to travel to retail showrooms and boutiques on a regular basis
• Able to supervise and develop one full-time colleague: Facilities Manager
• Business-related travel when necessary

About Us

We're a global retailer employing nearly 3,000 people across the UK and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Rewards

• Competitive earnings
• Benefits including medical, dental, life & disability
• Comprehensive, ongoing training
• Career growth potential
• Generous staff purchase discounts