Sr. Manager, Applications Development, Sitecore

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

Responsibilities

• Delivery & Execution
  • Lead end-to-end delivery of Sitecore and supporting digital platform solutions, ensuring high-quality and maintainable implementations
  • Oversee development, testing, deployment, and support across multiple concurrent initiatives
  • Manage delivery timelines, dependencies, and resource allocation to meet project commitments
  • Ensure adherence to SDLC, agile practices, and release governance and teams follow platform architecture, integration patterns, and standards
  • Guide teams in leveraging Sitecore and SitecoreAI capabilities within solution delivery
• Multi-Platform Delivery Ownership
  • Oversee enhancements, maintenance, and lifecycle management of multiple digital platforms and web properties within the Digital Solutions portfolio (beyond Sitecore)
  • Ensure consistency in development practices and delivery processes across platforms
• Operational & Budget Management
  • Manage operational budgets for digital platform delivery, including:
    • Staff augmentation and vendor spend
    • Platform-related operational expenses
    • Project delivery budgets
  • Partner with Procurement, Finance, and Legal teams on:
    • Vendor selection and onboarding
    • Contract execution and SOW alignment
    • Financial tracking and budget forecasting
  • Ensure adherence to financial controls and organizational policies
• Vendor & Resource Management
  • Manage third-party vendors, system integrators, and offshore/onshore teams
  • Ensure vendor performance aligns with delivery expectations, quality standards, and cost controls
  • Oversee resource planning and capacity management across teams
• Operational Excellence & Quality Assurance
  • Monitor operational metrics and processes and implement standard methodologies, tools, and best practices to ensure high-quality deliverables
  • Establish and enforce development practices, coding standards, and quality controls
  • Monitor system performance, reliability, and operational health
  • Ensure compliance with security, privacy, and organizational standards
• Team Leadership & Development
  • Lead, mentor, and coach development teams and technical leads
  • Drive a culture of accountability, delivery excellence, and continuous improvement
  • Support hiring, onboarding, and workforce planning
• Stakeholder Collaboration
  • Partner with business stakeholders to deliver solutions aligned to defined priorities
  • Collaborate with BT input on feasibility, estimation, and delivery sequencing
  • Communicate delivery status, risks, and dependencies to leadership

Requirements

• Bachelor’s degree (or equivalent experience)
• 3 years minimum of application development experience with supervisory responsibility
• Strong experience with Sitecore (XP, XM Cloud) or similar platforms
• Expertise in .NET, APIs, and enterprise web application development
• Proven experience delivering enterprise-scale digital applications

Qualifications

Preferred

• 8 years of application development experience with leadership responsibility
• Experience with SitecoreAI and personalization enablement
• Experience with headless/composable architectures and modern front-end frameworks
• Experience with Azure cloud and DevOps practices
• Familiarity with enterprise platforms (Salesforce, CDP, Coveo, etc.)

Benefits

• Compensation
  • Competitive base salary, regularly reviewed and adjusted based on market value
  • Annual salary planning and incentive programs based on performance
• Health & Insurance
  • Medical, dental, vision, disability, and life insurance
  • Employee assistance program, wellness program, telemedicine, and medical consultation
• Retirement
  • Robust retirement program with employer match and automatic contribution
• Professional Development
  • Access to Heart U, the Association’s national online university with over 100,000 resources
  • Employee Resource Groups (ERG) and professional mentoring program
• Work-Life Harmonization
  • Paid Time Off (PTO) starting at 16 days per year for new employees, increasing with seniority
  • 12 paid holidays per year, including several days off at the end of the year
• Education Support
  • Tuition assistance program for career development related to current or future roles

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities.