Sr. Manager, Applications Development, Sitecore

Responsibilities

• Lead end-to-end delivery of Sitecore and supporting digital platform solutions, ensuring high-quality and maintainable implementations
• Oversee development, testing, deployment, and support across multiple concurrent initiatives
• Manage delivery timelines, dependencies, and resource allocation to meet project commitments
• Ensure adherence to SDLC, agile practices, and release governance and teams follow platform architecture, integration patterns, and standards
• Guide teams in leveraging Sitecore and SitecoreAI capabilities within solution delivery
• Multi-Platform Delivery Ownership
• Own enhancements, maintenance, and lifecycle management of multiple digital platforms and web properties within the Digital Solutions portfolio (beyond Sitecore)
• Ensure consistency in development practices and delivery processes across platforms
• Operational & Budget Management
• Manage operational budgets for digital platform delivery, including: Staff augmentation and vendor spend, Platform-related operational expenses, Project delivery budgets
• Partner with Procurement, Finance, and Legal teams on: Vendor selection and onboarding, Contract execution and SOW alignment, Financial tracking and budget forecasting
• Ensure adherence to financial controls and organizational policies
• Vendor & Resource Management
• Manage third-party vendors, system integrators, and offshore/onshore teams
• Ensure vendor performance aligns with delivery expectations, quality standards, and cost controls
• Oversee resource planning and capacity management across teams
• Operational Excellence & Quality Assurance
• Maintain operational metrics and processes and implement standard methodologies, tools, and best practices to ensure high-quality deliverables
• Establish and enforce development practices, coding standards, and quality controls
• Monitor system performance, reliability, and operational health
• Ensure compliance with security, privacy, and organizational standards
• Team Leadership & Development
• Lead, mentor, and coach development teams and technical leads
• Drive a culture of accountability, delivery excellence, and continuous improvement
• Support hiring, onboarding, and workforce planning
• Stakeholder Collaboration
• Partner with business stakeholders to deliver solutions aligned to defined priorities
• Collaborate with BT input on feasibility, estimation, and delivery sequencing
• Communicate delivery status, risks, and dependencies to leadership

Qualifications

• Bachelor’s degree (or equivalent experience)
• 3 years minimum of application development experience with leadership responsibility
• Strong experience with Sitecore (XP, XM Cloud) or similar platforms
• Expertise in .NET, APIs, and enterprise web application development
• Proven experience delivering enterprise-scale digital applications
• Preferred: 8 years of application development experience with leadership responsibility
• Experience with SitecoreAI and personalization enablement
• Experience with headless/composable architectures and modern front-end frameworks
• Familiarity with enterprise platforms (Salesforce, CDP, Coveo, etc.)