Sr. Manager, AP Operations

Roles and Responsibilities

• Manage the AP department's daily operations, ensuring efficiency, accuracy, and compliance in invoice processing, payment execution, vendor management, and reconciliations.
• Establish and enforce AP policies, procedures, and internal controls to maintain compliance with federal and state financial regulations and company policies.
• Monitor AP workflows to optimize processing times, reduce errors, and improve payment accuracy.
• Oversee the AP Customer Service team resolving discrepancies with suppliers and internal groups, responding to supplier inquiries regarding payment status, and following up on overdue payments with relevant stakeholders.
• Identify trends in supplier inquiries and recommend process improvement to enhance efficiencies.
• Ensure adherence to internal financial policies and support internal/external audits by preparing documentation and responding to audit inquiries.
• Lead, mentor, and develop a team of AP professionals, fostering a high-performance and customer-centric culture.
• Assign workload, monitor performance, and provide training to enhance team effectiveness and compliance with best practices.
• Conduct regular performance reviews and provide feedback to drive professional growth.
• Partner with IT, Procurement, Finance, Payroll, and the AP Systems & Projects Manager to optimize ERP systems, procure-to-pay solutions, and AP automation tools that will drive process improvements, enhancing efficiency, reducing costs, and expanding automation within the AP function.
• Prepare and analyze AP reports, including aging reports, accruals, and account reconciliations.
• Assume and ensure timely completion of all other duties as assigned.

Education, Experience and Qualifications/Knowledge & Skills Required

• Essential: Bachelor's degree in Accounting, Finance, or Business Administration. Minimum 5-7 years of experience in accounts payable or finance, with at least 3 years in a leadership or managerial role.
• Preferred: Strong understanding of procure-to-pay processes, vendor management, and payment platforms.
• Knowledge and Skills: Proficiency in ERP systems (SAP, Oracle, Workday, etc.), proficiency in end-to-end accounts payable, proficiency in all Microsoft Office products, especially MS Excel, and proficiency in coaching and training direct reports, emphasizing accuracy, accountability, and timeliness of performance.

About the Role

The Senior Manager of Accounts Payable Operations oversees the end-to-end AP process, ensuring accurate and timely invoice processing, payment execution, vendor and banking setup, and compliance with company, state, and federal financial policies. This role will play a critical part in optimizing AP workflows, managing vendor relationships, and leading a team to achieve operational excellence. The ideal candidate will have strong leadership skills, a deep understanding of AP best practices, and a continuous improvement mindset.

Benefits

• Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
• Flexible Spending Account
• Life Insurance
• Paid Leave
• Tuition Assistance
• Pre-Tax Commuter Benefits Plan
• Retirement Plans - 401(a) with a 6% employer contribution, 401(k) with up to a 3% company match, and 457(b) Deferred Savings Plan