Sr. Manager, Agentic Sales Engineering
Dialpad Japan · Denver, CO · 1 mo ago
Business Development$196k–$237k/yrFull-time
About the role
We are seeking a rare breed of leader: someone who possesses the technical depth of an AI Architect and the strategic mindset of a Sales Executive. Reporting directly to the Vice President of Sales Engineering, you will recruit, mentor, and direct a team of Forward Deployed Engineers who translate complex business challenges into high-impact, Agentic AI systems.
Responsibilities
- Build & Mentor: Recruit and develop a high-performing team of Forward Deployed Engineers. Coach them to develop both their technical AI/ML skills and their ability to command a C-suite boardroom.
- Strategic GTM Leadership: Partner with Sales leadership to identify "must-win" accounts where Agentic AI can be a differentiator. Actively participate in the sales cycle to provide leadership, technical authority, and strategic deal support.
- Bridge the Gap: Act as the crucial link between the field and the lab. Synthesize critical "field signals"—customer pain points, integration patterns, and platform limitations—and deliver them to Product and Engineering to influence the roadmap.
- Architect Value: Guide the team in designing complex multi-agent systems, retrieval pipelines (RAG), and decision logic that integrate with CRMs, ERPs, and custom APIs via our MCP framework.
- Innovate Processes: Create and implement new systems for "AI Envisioning" sessions, helping customers navigate complex cloud/data infrastructure to bring AI bots to life.
- Drive Execution: Ensure the team isn't just selling a vision, but building the "shippable" capabilities that validate a customer's investment during pre-sales and early deployment.
Requirements
- The Basics: BA/BS degree or equivalent practical experience.
- Experience: Minimum 8 years of customer-facing technical experience (Sales Engineering, FDE, or Solutions Architecture).
- Minimum 5 years of people management experience, specifically leading technical teams.
- Technical Depth: Deep, demonstrable expertise in the modern AI/ML stack: LLMs, Vector Databases, and Agent Orchestration Frameworks. Proficiency in Python, Go, or JS/TS.
- Business Acumen: The ability to simplify technical complexity and communicate clear ROI and trade-offs to non-technical C-suite executives.
- Leadership Style: High emotional intelligence with a "scrappy" mentor mindset. You are someone who takes initiative and thinks creatively to get the job done under tight timelines.
- Operational Excellence: Strong analytical skills to use data in improving team effectiveness and product vision.
Qualifications
- Exceptional talent based in Colorado the target base salary range for this position is posted below.
Benefits
- Colorado Salary Range $196,400—$236,600 USD
Pay
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
Schedule
Not specified