Sr. Maintenance Technician, PV Dundalk & Cove Point I & II

About the role

Enterprise is a national nonprofit that exists to make a good home possible for millions of families without one. We support community development organizations, aggregate and invest capital for impact, advance housing policy, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, DC, Puerto Rico and the U.S. Virgin Islands. At Enterprise, you’ll be part of a diverse, committed team making a difference every day, collaborating with smart minds and big hearts, empowered to drive systems change and advance racial equity, and find a career home where you’re valued and supported in your growth journey.

Responsibilities

• Responsible for various day-to-day service needs regarding the physical condition, appearance and operational efficiency of the property, ensuring a safe and attractive living environment for residents, exceptional quality and service, and sustained resident satisfaction.
• Ensures timely, accurate, and high-quality completion of resident service requests.
• Performs a variety of routine, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records.
• Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
• Participates in apartment turnovers as directed; repairs, renovates, paints, and cleans vacant apartments.
• Ensures that all areas are kept safe, tidy and free of trash, debris and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick‑up.
• Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
• Maintains landscaping including watering of the flowers; performs snow removal as needed.
• Provides guidance, direction and training to Maintenance Apprentices & Porters.
• Complies with all policies and procedures and external regulatory requirements; ensures solid understanding of all operational and human resources policies and procedures.
• Responds timely, appropriately and courteously to emergencies.
• Participates in and attends all required in‑service training sessions.
• Supports other communities as assigned by management.
• Performs other duties as assigned.

Qualifications

• High School Diploma or G.E.D.
• Basic skill in areas such as carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
• EPA Section 608 Technician Certification – Type II or Universal Certification (or ability to obtain within 90 days of employment).
• Ability to demonstrate proficiency in the use of hand and power tools.
• Ability to work in a fast‑paced environment demonstrating strong organizational and follow‑up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Excellent interpersonal skills.