Sr. Maintenance Supervisor, Multifamily
About the Role
The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality and timely service, and personal attention to our residents. The Maintenance Supervisor responds to resident service requests and is instrumental in helping Cushman and Wakefield deliver superior customer service.
Responsibilities
- Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product for residents.
- Completes resident service requests in a timely manner.
- Performs maintenance functions including plumbing, pool maintenance, air conditioning, heating, general carpentry, appliance repair, electrical work, painting, caulking, snow removal, scheduling, and addressing life safety issues.
- Maintains grounds, pools/hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
- Performs on-call emergency procedures as required.
- Reports maintenance issues affecting the budget, such as life safety concerns, vacant repairs, property damages, and common area needs, to the manager.
- Schedules and performs preventative maintenance and records such activities.
- Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
- Attends and participates in training programs as required by Cushman & Wakefield and local city and state jurisdictions.
- Provides superior customer service and represents the company in a professional manner at all times.
Requirements
- Must be able to work any shift Sunday-Saturday to support the company's business needs.
- Knowledge of safe use of cleaning agents and equipment used to perform job duties.
- Ability to add, subtract, multiply, and divide in all units of measure, including whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
- Must possess a valid Driver’s License.
- CPO certification if required by city or state.
- EPA 608 – Minimum Type II certification.
- Follow all Cushman & Wakefield safety policies and procedures.
Qualifications
- High School Diploma, GED, Trade, Technical, or Vocational school.
- 3+ years of related experience.
- EPA 608 – Minimum Type II, or CPO, or local city-required certificate.
Work Environment
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.
Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing duties, the employee may need to travel from floor to floor, climb stairs, and travel outside between buildings in varying outdoor weather conditions. The employee may also be required to remain in a stationary position (sit or stand) for 85% of the time and regularly operate office machinery. The employee must demonstrate the ability to exert up to 100 pounds occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.
Travel may be required up to 10% of the time, with frequency and duration varying.
Benefits
Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time away from work.
Pay
The compensation for this position is $26.56 - $31.25 per hour, depending on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The company will not pay less than minimum wage for this role.