Sr, Maintenance Specialist

About the role

The City of Durham’s Department of Water Management (DWM) is seeking a skilled and dedicated individual to join their team. This position involves providing specialized paraprofessional and skilled technical maintenance work, serving as an escalation point for problem-solving, and coordinating processes.

Responsibilities

• Perform highly technical maintenance work or lead work crews performing basic and complex labor, equipment operation, construction, maintenance, and/or repair tasks.
• Ensure daily activity logs and reports are correctly completed; assign work; inspect work; ensure quality control; operate complex equipment; and perform the most complex of tasks related to the work assignment.
• May perform lead duties including assigning and inspecting work, coordinating safety training, and ensuring quality control and compliance with applicable operations, policies, and procedures.
• Performs the most complex of tasks related to the work assignment; plans, designs, installs, modifies, and/or maintains radio communications network, traffic signal, and other electrical, plumbing, and related systems, equipment, and devices.
• Coordinates tree removal, planting, and pruning operations, and debris loading, hauling, and disposal operations; performs or coordinates carpentry, electrical, HVAC, plumbing, painting, concrete work, welding, masonry and other trades work.
• Operates complex equipment, as assigned, including (but not limited to) aerial lift truck, knuckle boom loader, chipper, chainsaw, crane (boom), and stump grinder.
• Ensures that daily activity logs and reports are correctly completed; monitors inventory; proof work and reviews of the work of others to ensure accuracy and completeness.
• Provides customer service; responds customer questions, concerns, and trouble calls; troubleshoots complex issues; and provides information on policies and procedures.
• As assigned, may serve as a lead worker, assigning work and monitoring work completion.

Requirements

• High School Diploma or equivalent (GED, HiSet, TASC).
• One year of additional technical training in the area of assignment.
• Four years of equipment operation/driving experience or technical maintenance experience related to assignment.
• Must complete job related and/or safety training based on assignment, such as (but not limited to) lock out/tag out, confined space entry, ladder safety, CPR, respirator and emergency evacuation training.
• Willingness and ability to obtain a Commercial Driver's License (CDL) within 1 year (department provided training).
• OSHA Competent Person, Confined Space Entry, & Trenching/Shoring certifications or obtained within 1 year of hire.
• Requires week-long rotations of Stand-by/Recall Duty (SBRD) which means overtime and call-back for emergencies that can occur outside of normal business hours.
• Requires being willing and able to work during all types of weather.
• Willingness to cross-train in the various workgroups.

Qualifications

• Minimum qualifications and experience as outlined above.

Skills

• Subject-matter knowledge and expertise in an assigned field.
• Training and certification in relevant areas (OSHA Competent Person, OSHA Trenching/Shoring, NC Grade A Water Distribution certification, NC Grade II Wastewater Collection, AWWA Meter Technician certifications, etc.).
• Ability to operate complex equipment.
• Customer service and troubleshooting skills.
• Willingness to obtain necessary certifications and licenses.

Benefits

• Full-time employees receive 12-13 paid holidays per year, 13 standard work days of vacation per year, 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement.
• Medical, dental, vision, and supplemental life insurance plans.
• N.C. State Retirement System with a city contribution of 13.6%.
• Short and long term disability plans.
• Paid temporary disability leave for specified conditions.
• City contribution of 13.6% into the N.C. State Retirement System.
• 48 hours for volunteer work each year.
• 4 hours parental leave each year.
• Workman's Compensation Insurance.
• 457 Deferred Compensation Plans.