Sr. Logistics Analyst - Cold Chain Lead

About the role

This role will provide the opportunity to lead key activities to progress your career. These responsibilities include leading end-to-end cold chain shipments, managing and evaluating temperature-controlled carriers and providers, building and maintaining clear operational metrics, investigating and resolving temperature excursions and shipment failures, driving process improvements and standard operating procedures, supporting cross-functional projects, overseeing the 3PL warehouse partner, supporting the oversight of the external Cold Chain storage warehousing partner, documenting and educating business partners on proper Cold Chain storage and transportation requirements, participating in and leading training sessions, demonstrating accountability for warehouse capacity management, driving improvements for both operational processes and data management, interfacing with central support team, and earning and providing Orange Belt support as needed for deviations within the logistics space via the DMAIC process.

Responsibilities

• Lead end-to-end cold chain shipments, from planning to carrier execution and delivery confirmation.
• Manage and evaluate temperature-controlled carriers and providers to protect product integrity.
• Build and maintain clear operational metrics, reports and dashboards to guide decisions and improve performance.
• Investigate and resolve temperature excursions and shipment failures, partnering with quality and ops teams.
• Drive process improvements and standard operating procedures to enhance reliability, speed and cost-efficiency.
• Support cross-functional projects to scale cold chain capabilities, including equipment selection and qualification.
• Support the oversight of the 3PL warehouse partner in all activities, with emphasis on Cold Chain Operations, including receiving, shipping, order transfers, cycle counting, IWTs, and other pertinent tasks while ensuring adherence to all Quality and Safety standards.
• Oversight of external Cold Chain storage warehousing partner, including transaction and dispatch management for materials to and from the Zebulon Site, including non-routine dispatch, and ensure movements are maintained through auditable documents.
• Ensure compliance with all Cold Storage requirements during the movement of Cold Chain materials, including temperature monitoring logs, during receipt, intra-site moves, and outbound shipments, ensuring all GDP and ALCOA++ principles are followed.
• Document and educate business partners on proper Cold Chain storage and transportation requirements.

Qualifications

• Bachelor’s degree in supply chain, logistics, engineering, life sciences or related field, or equivalent practical experience.
• Minimum 5 years’ experience in logistics, supply chain or cold chain operations.
• Experience managing temperature-controlled transportation and packaging solutions.
• Strong analytical skills with experience using Excel and reporting or business intelligence tools.
• Demonstrated ability to work with external carriers and 3rd party logistics providers.
• Clear written and verbal communication skills with experience collaborating across teams.

Preferred Qualifications

• Experience in pharmaceutical, biotech or healthcare cold chain environments.
• Knowledge of temperature monitoring devices, validated shippers and qualification protocols.
• Familiarity with regulatory expectations for storage and transport of temperature-sensitive products.
• Experience with warehouse management systems, transportation management systems or ERP integration.
• Continuous improvement training such as Lean or Six Sigma.
• Experience creating visual dashboards using Power BI, Tableau or similar tools.