Sr Loan Systems Projects Specialist

About the role

The Sr Loan Systems Projects Specialist provides advanced business analysis and system support for the delivery and ongoing improvement of loan servicing systems. Through independent analysis, requirements development, solution design, testing, validation, and issue resolution, this role helps ensure loan servicing solutions effectively support business operations, user needs, and organizational objectives. The Sr Loan Systems Projects Specialist leads assigned project and testing activities, serves as a key liaison between business users, technical resources, and vendors, and provides guidance and mentoring to less experienced team members.

Responsibilities

• (20%) Lead engagement with business users, technical resources, and/or vendors to analyze complex business needs and develop, document, and review requirements for loan servicing system changes and enhancements. Independently develop and review necessary documentation for change requests submitted to vendors and/or IT resources.
• (18%) Lead the development of project design and business requirements for assigned initiatives, evaluating business processes, system functionality, integrations,